Kevin W.
Following up
Following up

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kevin W.
Following up
Lindsey S.
Nausea was so extreme I couldn't keep down water. Their suggestion to manage my symptoms was to drink more water. They refused to prescribe the zofran they initially suggested because of mild constipation I said wasn't an issue. AI generated slop for messages from the "nurses".
Response from RoJun 5, 2026
Hi there. We’re sorry to hear about your experience and hope you’re feeling better! We appreciate you sharing this feedback and would like the opportunity to learn more about what happened and review your concerns further. We’ll be reaching out directly for more information.
Brian B.
Signed up for a $39 first moth special advertised on Facebook. Went through the whole process and was expecting product in a week. A week went by and no product, but they did continue to try and bill my card an additional $149 for the first month. After 2 weeks of them trying to bill my card $149, I had enough and requested a refund. A complete waste of time, money and effort all the way around.
Response from RoJun 5, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. We’d like the opportunity to review what happened with your account, order status, and refund request. We’ll be reaching out directly for more information.
Joseph
Do not use this company. They trick you into spending way more money then you think. The prices start low with no membership fee. After a month the prices go up $200 a mouth to around ,$349 plus $149 for a subscription fee. Thats like $500 a mouth. 100,% a rip off.
Response from RoJun 5, 2026
Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.
Kim S.
I've been battling my insurance provider over this as I'm not officially a Type 2 Diabetic, but I am a prediabetic patient. The Ro program couldn't be any simpler and that is very important to me.
Bradley S.
Userfriendly platform
customer
I tried both sildenafil and Ro Sparks, and neither worked for me. I had high hopes based on the advertising but I should have check the reviews first,I didn't notice any results from either product. The experience was disappointing, especially considering the cost. For me, it ended up being a waste of money.
Response from RoJun 5, 2026
Hi there. We’re sorry to hear about your experience and understand your disappointment. Response to treatment can vary from person to person, and we appreciate you sharing your feedback. We would like the opportunity to learn more about your experience. We’ll be reaching out directly for more information.
Ashley
Ro is horrible with their membership and hidden fees. Do not use this company for GLP1s.
Response from RoJun 5, 2026
Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.