Eileen F.
False/Misleading advertising
False/Misleading advertising. It is NOT clear until after they charge your card $39 that you are not paying for the weight loss product itself, but only for a "membership" fee which increases to $149/month thereafter. The actual GLP1 PRODUCT CAN COST $200-$300 and upward a month on top of $149. False advertising of the worst kind aided by the hidden facts re REAL cost until you try to cancel your account with Ro! This is THEFT imo and needs to be reported. Costs should be CLEARLY disclosed before credit card is charged
Response from RoJun 23, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.