RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Jerry
I think the company has great advertisement . That’s what made me try them.
Response from RoOct 14, 2026
Hi Jerry! We’re glad our advertising caught your attention and inspired you to give Ro a try! Thank you for sharing your feedback. We’re happy to have you with us!
Stacey W.
Easy to use app with so much i formation on eating,exercise, mental health, and costs. Amazing support on anything you need.
Response from RoOct 14, 2026
Hi Stacey! We’re so glad you’re finding the app easy to use and the resources helpful! It’s great to hear that the guidance and support have made a difference in your experience. Thank you for sharing your kind words and for trusting Ro with your care!
Karen
Fast and easy. Got my meds in 1 day. Service exceptional.
Response from RoOct 14, 2026
Hi Karen! We’re happy to hear things are off to a great start! Thanks for sharing your feedback, and we look forward to continuing to support you along the way!
Mark M.
Misleading price plan .
Response from RoOct 14, 2026
Hi Mark! I apologize if there was any confusion with our pricing. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit fully. If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Patricia
Very easy to get signed up. No pressure sale. Questions were easy to answer. Prices were reasonable.
Response from RoOct 14, 2026
Hi Patricia! We’re happy to hear you found the sign-up process simple, comfortable, and affordable! We want everyone to feel informed and confident when exploring their treatment options. Thank you for choosing Ro and sharing your experience!
Joel B.
Scam do not sign up
Response from RoOct 14, 2026
Hi Joel! I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!
Elizabeth M.
I loved how quick the review process was and how easy it was to get access but it felt deceiving to have two separate places to pay for medication vs membership. It would have been much clearer if both were in the same Place to start with.
Response from RoOct 14, 2026
Thank you for sharing your feedback with us. We appreciate your positive comments regarding the speed and convenience of our platform. We also hear your frustration regarding the separate payment processes for subscriptions and prescriptions. We will take your comment into consideration as we continue to improve and grow.
William L.
I may have not understood correctly I initially, but the process to get ZepBound was misleading in that when I first entered all my information including credit card for direct payment, it appeared as though I was going to receive the first months Kwickpen for $39 due to a $110 reduction from $149 with a discount for the first month. Then later, I was charged $299. What did I miss? If the 2.5 mg ZepBound KwikPen from RO will continue to cost $299 per month, I will be seeking another service. Thank you, Scott
Response from RoOct 14, 2026
Hi Scott! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
