Diane A.
So far so good
So far so good. But getting too many texts/emails. Awaiting my Rx. now. Otherwise pleased with your site/service. Thank you.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Diane A.
So far so good. But getting too many texts/emails. Awaiting my Rx. now. Otherwise pleased with your site/service. Thank you.
raymond
bro is the worst company I’ve dealt with after doing the 90 days month-to-month they will trick you by sending you programs of six months 12 months program then stating it’s 269 or $249 a month not putting in those boxes in the fine print or anything showing that you have to pay full price. After reporting a huge amount taken out of my bank account I contacted them the same day, which was told by three different employees. I will receive my refund fully from membership and the medication side then I get the runaround after calling 6 to 7 times I receive my refund for the medication, but the membership site tells me I will not be receiving any type of refund, even though my purse membership was canceled the same day it was taken out then I receive a message them stating that while my membership is canceled, they will leave my membership open for another six months and not refund my money. After all of this, it shows this company tricks people after the 90 days, send you a package deal then shows you how much you would be paying month-to-month, but don’t state that they will take the full amount and rob your money and not refund you what they took out if anyone had this problem. Also, please let me know what you’ve done cause I will be taking legal action for this robbery of them, knowing that I was told and promised, I would receive my money from the membership site and the medication site from three employees different calls then they tell me no that they’re not refunding me my money, even though my memberships were closed they’re forcing my membership to stay open for a whole year after I canceled my medication and my membership if you’ve had this issue, please contact my email Mail raymondv15474 @gmail.com
Response from RoJul 21, 2026
Hi there, We're sorry to hear about your experience and understand how frustrating this situation has been. We'd like the opportunity to review your account, including your membership selection, cancellation request, billing, and refund concerns. We're reaching out to you directly so we can investigate further and work toward a resolution.
L G.
Website miss leading. Charging two prices. One for membership and other for medication. I understood that I was paying $149.00 for medication each month but that is just membership. Then I was prescribed the highest priced $299.00 medication on top of that when I asked for the lower dose at $149.00. Also there is no direct phone contact to answer any questions. After watching all the advertisements on this company. I’m so disappointed.
Response from RoJul 21, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience and understand concerns. Treatment recommendations are based on each patient's medical history and clinical needs. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. If you'd like us to review your account or discuss your treatment plan, please contact our Care Team at [email protected] or through secure messaging in your Ro account.
Vickie N.
Great experience. Follow up was outstanding.
Lillian R.
I was unable to use your service and I would appreciate a full refund immediately. Thank you Lillian Roundtree
Response from RoJul 21, 2026
Hi there, Thank you for reaching out. We'd be happy to review your account and your refund request. Please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate and assist you further.
Tina S.
It was so quick and easy to do.
Rosemary C.
The entire process was incredibly simple, fast, and seamless.
Cynthia S.
The information that I received regarding cost was NOT what I was charged. I was told the 1st month would cost $39, and the 2nd month would be $149. Instead, I was charged both immediately after signing up long before receiving any product. Then when I sent an email regarding the inaccuracy, I received a follow up email telling me I had been unsubscribed. I am awaiting a total refund.
Response from RoJul 21, 2026
Hi there, Thank you for sharing your feedback. We'd like the opportunity to review your account, including the charges you received, your cancellation, and your refund request. Please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate further and assist you.