RoReviews of ro.co

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Our Ro Body membership includes ongoing access to licensed providers, regular check-ins, prescription management, messaging with your care team, and optional nurse coaching throughout treatment. If you need assistance updating your insurance or have questions about your account, our Care Team is available through secure messaging in your Ro account or by emailing [email protected], and we'd be happy to help.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We strive to be transparent about our pricing, including that the initial enrollment fee covers your online medical consultation and that Ro Body membership and medication costs are separate. With insurance coverage, your cost usually depends on your monthly copay, which is typically less than $100/month. Additional pricing details are available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve.

Response from RoJul 21, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.