RoReviews of ro.co

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. It's possible the two charges you received were for your Ro Body membership and your medication, which are billed separately. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We'd be happy to review your account and confirm the charges—please contact our Care Team at [email protected] or send us a secure message through your Ro account so we can investigate further.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with additional details available at ro.co/weight-loss/pricing. If you'd like us to review your account or billing concerns, please contact our Care Team at [email protected] or send us a secure message through your Ro account.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We understand that affordability is an important factor into consideration. Our Ro Body membership includes ongoing access to licensed providers, regular check-ins, prescription management, messaging with your care team, and optional nurse coaching throughout treatment. Pricing transparency can be found on our website here: ro.co/weight-loss/pricing We appreciate your feedback and will share it with our team as we continue working to improve the member experience. Please reach out to [email protected] for any additional assistance.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We'd like the opportunity to review your account and the pricing you were quoted. Please contact our Care Team at [email protected] or send us a secure message through your Ro account so we can investigate further and assist you.