Customer S.
The promptness in your response time…
The promptness in your response time was awesome. Thank you can’t wait to see my transformation.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Customer S.
The promptness in your response time was awesome. Thank you can’t wait to see my transformation.
M N.
So far everything has been smooth sailing. Looking forward to keep it that way 😊
LeAnn
The process was detailed, lots of questions but that’s expected. Everything was easy and straightforward.
Rebecca V.
I am receiving the wrong dose. I am confused as to how much I am paying and for what and hownlong is my obligation .
Response from RoJul 21, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your concerns. We'd like the opportunity to review your account, including your prescribed dose and billing, and answer any questions you have about your membership. We're reaching out to you directly so we can investigate further and assist you.
Melissa K.
Very efficient
Valued C.
great communication, seamless so far
Dana H.
Very stream line and clean thank you
Michelle S.
The service was very quick…. My only complaint is not being shown the actual prices of medication until after I paid the $39 and was approved. I did not get the actual medication I wanted due the price so I am going to try the “pill” semiglutide for a month.