RAINBOW P.
Quick and easy
Signing up was pretty simple and my questions were answered in a quick and timely manner. My only reason for four stars is that there isn't an app for android users yet.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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RAINBOW P.
Signing up was pretty simple and my questions were answered in a quick and timely manner. My only reason for four stars is that there isn't an app for android users yet.
Brian K.
Liked the convenience. However it seems like the price is very deceptive becausebI needed the higher dosage which ended up being more expensive. Ill probably keep it for now till I find a cheaper option.
Response from RoAug 17, 2026
Hi there, Thank you for sharing your feedback. We're glad the convenience has been helpful, and we understand your concerns about pricing. Medication costs can vary by dose, but you aren't required to increase your dose if your current dose is working well. Your provider will work with you to determine the appropriate dose based on your progress and response to treatment. You can review the full pricing breakdown anytime at ro.co/weight-loss/pricing/. Please reach out to [email protected] for any additional assistance.
Kim K.
It was fairly easy to sign up. Each type of GLP1 was described in detail so it was easy to choose. I’m excited about starting
Lee E.
I ordered a new RO account that was reported to be $35 initially. My credit card statement has the charge as $145. And I’m unable to find anywhere, anyone to ask about this discrepancy. I just feel that the website is very incomplete to not be able to ask questions and/or feedback.
Oksana K.
Easy, secure and supportive. Great experience.
RipMeOff
To long to check insurance. Took a payment and never got nowhere. Waste of my time. And money. You’re a rip off.
Response from RoAug 17, 2026
Hi there, Thank you for sharing your feedback. We're sorry the insurance process took longer than expected and that you were charged before getting the answers you needed. Insurance verification and prior authorization can take 1–2 weeks depending on your plan and its requirements. We'd like to review the payment and insurance status with you, so we'll be reaching out directly to see how we can help.
Bailey R.
Amazing. They listen and care and make sure you get what you need. And get it done QUICKLY! My faith in being able to be my best self has been restored.
John H.
Quick delivery