RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Eric R.
Aug 7, 2026
Reliable, reputable capable
Very happy with the process
Nae
Aug 7, 2026
The process was quick and easy
The process was quick and easy, the doctor was very informative. I received my medication on time.
Nieman R.
Aug 7, 2026
Easy process to navigate.
Easy process to navigate.
Dania O.
Aug 7, 2026
They shame on you
They shame on you You got an email that says approve so you think the medications it’s approved from your insurance and told you the first month of membership it’s free 0 including access to medication so you think it’s included because they don’t specified that it will be a separate charge for the cost of the medication
Response from RoAug 19, 2026
Hi there, we’re sorry for the confusion. An insurance approval means your plan has approved coverage for the medication, but your insurance copay may still apply. A promotion offering the first month of your Ro Body membership for $0 does not include the cost of medication, which is billed separately. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Lori F.
Aug 7, 2026
Had a good experience.
Had a good experience.. but the only thing was I was qualified for the meds for $39. So I put my information in and paid for the first month. Well, apparently I need more information questions answered so I also done that and then you charge me again $149 so I’m a little taken back by all of this.
Julie H.
Aug 7, 2026
So easy to start.
So easy to start.
Judy D.
Aug 7, 2026
Great to hear back so quickly
Great to hear back so quickly
Karen E.
Aug 7, 2026
I was told that they would take $100…
I was told that they would take $100 off my first order but they didn’t.
Response from RoAug 17, 2026
Hi there, Thank you for sharing your feedback. We're sorry the discount wasn't reflected as you expected. We'd like to review the promotion and charges on your account to confirm whether the $100 credit was applied correctly. We'll be reaching out directly to take a closer look and see how we can help.

RoReviews of ro.co

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