Shannon N.
Everyone in this journey has been very…
Everyone in this journey has been very professional and the product is got works very well. I just gave my honest response.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Shannon N.
Everyone in this journey has been very professional and the product is got works very well. I just gave my honest response.
Kelly W.
Your price was deceiving I thought the first month was the $45 charge apparently that was just to be able to buy
Response from RoAug 17, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Tracy P.
The company was very helpful and it was very easy to navigate through the questions
Francis T.
Confusing process. Was awaiting to see if the shots would be covered by insurance but was led into clicking around and paying outright for it before hearing about insurance. Very confusing process seems meant to mislead
Response from RoAug 17, 2026
Hi there, Thank you for sharing your feedback. We're sorry the insurance and payment process felt unclear. Our dedicated insurance team works with your plan to verify benefits and submit a prior authorization when required, which can take time depending on your insurer. Cash-pay medication is a separate option and isn't required while pursuing insurance coverage. We'll be reaching out directly to better understand what happened and see how we can help.
Sherri W.
They make you believe your first month is going to be 39.00, then your not approved for that med, and your charged the 39.00 them your charged for a more expensive med. Then they dont refund the 39.00. Or let you cancel your order. So you out more money then you ever thought you would be out.
Jill E.
Easy to navigate enrollment
Cynthia M.
I really liked the service, choices and price
Karen J.
The quick response was refreshing. The delivery was also very fast. I’m starting the pills tomorrow. Also very thorough with instructions