RitaniRitani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
563 approved reviews, newest moderated first
TERRY M.
Amrita was very helpful (and patient) with me while trying to decide which anniversary ring to purchase and remained kind when I changed my mind. When we were suddenly called out of town, they diverted the delivery and held it until we returned. The diamonds are even better than the VS2 quality stated, I honestly believe they are flawless. I would recommend Ritani to anyone contemplating a jewelry purchase.
Renee Del R.
Excellent help from the person I chatted online with. I didn’t have to wait long for a response after I logged on with questions. Also Ritani is the only online jewelry store still having sale prices after Christmas. James Allen and blue Nile do not. Way to go Ritani!!!
Response from RitaniDec 26, 2019
Hi Renee, Thank you so much for this amazing feedback! We are so happy that you had a great experience with us. It is our pleasure to assist all of our customers and we are here if you need us :) Best, Marla
Diane
I have purchased from Ritani 4 or 5 times before, but they are changing for the worse, lately and drastically... Especially with their new staff Nicole... It happened twice in the last 3 months where I bought a diamond online and asked her for a customer setting... She would initally communicate with me, but go silent upon my follow-up questions... And just shipped the diamond to me without any further communications... I guess she really does not care.
Response from RitaniDec 26, 2019
Hi Diane, I am so sorry about how your latest experience with us unfolded. I reached out to you directly to see how I can improve this situation and to help make this right. I have left you my direct contact information so that we can come to a better resolution. Best, Marla
Rick M.
Wonderful Customer Service.
Response from RitaniDec 30, 2019
Thank you for your kind words, Rick!
customer
Excellent Service.
Response from RitaniDec 30, 2019
Thank you!
Ron C.
Amrita was terrific to work with!!! She is outstanding!!!
Response from RitaniDec 30, 2019
Thank you Ron! Amrita is the best, beyond happy she helped you and provided you with a great experience.
Greg W.
I was apprehensive at first about making a ring purchase like this without being able to see it in person. Everyone at Ritani made the process simple and easy. I really appreciated being able to chat with representatives while my order was being processed - they provided timely updates and were very helpful. The ring I ordered arrived on time and it's exactly what we wanted.
Response from RitaniDec 30, 2019
Hi Greg, We are so happy to hear that our team was able to put you at ease during this process. Thank you for choosing us and we hope to be able to work with you again in the future. Thank you!
Gary W.
Love the quality inventory and variety of price points. I always find the perfect item.
Response from RitaniDec 30, 2019
Thank you for choosing to shop with us, Gary!