Ridgemont OutfittersReviews of ridgemontoutfitters.com

Great customer service. They had misplaced my order but made sure I was sent my order as soon as possible.

It seems I can't do a zero star review, so 1 it is. Ordered a pair of shoes on 12/3/21 for an expected May delivery. Emailed them on the 5/6/21 and was told they were expecting the delivery at the end of June, due to the pandemic and global situation. Fair enough said I. End of June came and went, still no shoes. I emailed for updates on 8/7 and 15/7 but no reply until August 2nd. According to the website they will try to reply within 24 hours. So on August 2nd I was informed that the delivery should arrive at their warehouse in late August and then be shipped on. Carly offered 'super apologies' in the email, I found that very touching. So it's September 10th an still no shoes. Not once have Ridgemont contacted me unprompted to advise of delays. I paid them 6 months ago. I was able to order new window frames and glazing and have it installed in half that time.

Company borders on being fraudulent. Not worth doing business with.

These shoes are rad!

Not happy with the time it took. Ordered a pre order early May with stated early June expected delivery. Changed order in September because they still didn’t have shoes and got a pair I don’t like as much because the ones I ordered I would not have received till October. Shoes are ok heavier than I would like and they run small

Ordered and received within 3 business days. Packaging was exactly as expected and product looks excellent. Great service!

I ordered some shoes in May. Customer services responded to a request for an update in June saying I’d have them in July, it is now August and I still don’t have them. I sent another email to customer services a few days ago and I still don’t have a reply.

Why start a business if you are going to be so negligent in running it? I’m out $100 with nothing to show for it and no email correspondence. Sweet deal!