JEREMY H.
Great shoes!
Great shoes!! Very comfortable, functional, and stylish too! Cheers!
Response from Ridgemont OutfittersNov 12, 2021
Thanks!

The finest adventure hiking shoes & trail trainers available. These light hikers are sure to inspire & impress. Built For Your Life.See More
Ridgemont Outfitters (ridgemontoutfitters.com) has 118 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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118 approved reviews, newest moderated first
JEREMY H.
Great shoes!! Very comfortable, functional, and stylish too! Cheers!
Response from Ridgemont OutfittersNov 12, 2021
Thanks!
C.S.
Like the look but the toe box is too small. Even went a half size up.
Brandon R.
Your service abysmal. My order is currently 4 months late and my request for a refund have been entirely ignored. -- in response to Ridgemont's reply. I've not received a single email in response to my RMA from support, I've not received any tracking information, and I find it very hard to believe that the moment I post something publicly that the shoes are somehow to be delivered that day. If they arrive today, I will edit this review to say so.
Response from Ridgemont OutfittersSep 30, 2021
Hi Brandon, according to our records you received the pair you ordered but they were too small. They have been returned for an exchange and as of today the USPS website says that the correct size are out for delivery today, and you should have received e-mail updates all the way through. We appreciate that some pre-orders have been slow to be delivered due to extenuating circumstances for which we apologise. Thanks, The Ridgemont Team.
Jason G.
I have been trying to cancel an order that hasn’t shipped yet. I sent in the cancellation order over a week ago, no response from company. Is this a scam? They did finally get back to me and took care of the issue…raised stars from 1 to 3
Response from Ridgemont OutfittersSep 28, 2021
Hi Jason, we're so sorry for the delay in responding to your mail. We have had a new ticketing system to respond to e-mails that has had some teething problems and many e-mails have been mis filed. It has now been fixed and I understand that you have also been fully refunded now, please confirm. Once again please accept our apologies. The Ridgemont Team
SkylarC
Quick and easy lookin steezy.
Response from Ridgemont OutfittersSep 28, 2021
Thanks
Alex T.
I just read David Sheperds review and exactly the same thing is happening to me. I pre-ordered and when they came in they forgot to send mine. So I waited and waited but I can't wait anymore it's been months and months. I've sent three emails requesting a refund. All three emails completely ignored. What is the matter with these guys.
Response from Ridgemont OutfittersSep 28, 2021
Hi Alex, we're so sorry for the delay in responding to your mail. We have had a new ticketing system to respond to e-mails that has had some teething problems and many e-mails have been mis filed. It has now been fixed and I understand that you have also been fully refunded now, please confirm. Once again please accept our apologies. The Ridgemont Team
David S.
I placed an order back in June for what I thought would be July delivery, customer services explained there were a number of delays due to Covid and that we were now looking at September. I then emailed again late August to ask if there was an ETA as I have a couple of trips planned late September, that I’m in dire need of some new hiking shoes as my current pair are falling to bits and that I may have to cancel the order if they can’t deliver in time. I was offered a number of other colours/designs but wasn’t keen, however my plans changed slightly so I waited another week or two. Plans have since changed again, so I’ve emailed customer services explaining that I am unable to wait any longer and I would now like a refund because I’ve had to source footwear elsewhere. That email was sent 8 days ago, I’ve since sent 2 further emails - I’ve had no response to any of them..
Response from Ridgemont OutfittersSep 28, 2021
Hi David, we're so sorry for the delay in responding to your mail. We have had a new ticketing system to respond to e-mails that has had some teething problems and many e-mails have been mis filed. It has now been fixed and I understand that you have also been fully refunded now, please confirm. Once again please accept our apologies. The Ridgemont Team
jason G.
You guys are amazing !! I’ve ordered 4 pairs of different boots and people can’t stop talking about them ! Up here in Canada you don’t see a lot of your shoes up here .. super comfy and I’ll be a customer for life !! Thanks guys ! Jay Toronto !
Response from Ridgemont OutfittersSep 20, 2021
Thanks Jay!