Ridgemont OutfittersReviews of ridgemontoutfitters.com

I couldn't find anywhere to post a review of my Ridgemont boot experience. 1. the order didn't ship until the date my order email said they would arrive. 2. Their returns suck, I was told that I had to pay to return them and there was no guarantee of a refund. I had worn them to try them on around my house. 3. They have been uncomfortable since the start. I am now a few months into trying to wear them in. 4. They aren't waterproof 5. The high tops part barely goes above the laces so they slip off and come undone. Also means there is no ankle support Even though they feel too tight. 6. They look like ugly converse. 7. The arch support is in the wrong place and rock solid 8. No pull tab to help you put them on, making you not want to fight them 9. They are very bottom heavy. A fat heavy sole makes for an inefficient step and more work than it needs to be. 10. I would never suggest anyone buys these, for the money there are way better shoes out there. I am stuck with them. You don't have to be. ---- update---- I appreciate the new owners response, change of owner ship doesn't help me out too much though does it.

Do not buy from this company. As others have stated, I have not received a refund 2 months after sending back the boots I ordered. I have tracked the return and it was received by the company. The company have not replied to my emails. Fraudulent company, AVOID!!

The "outdoor" shoes I ordered let water in when it was a light drizzle - contacted the company why requested I return them for inspection - after discussion they advised they would refund me - since then they haven't responded to any emails or calls. From other feedback it would appear that this isn't an isolated incident so I'll be raising this as fraud with my bank today

Terrible customer service. Still waiting for my refund.

I ordered a pair of "hiking boots" through the sale. The service was good, email updates and arrived promptly with tracked service. The boots are really cool looking and seem reasonably well made. They are great as a work shoe which is what I wanted them for. I would under no circumstances consider hiking in them. The soles have very little grip and there is not much support.

I ordered and paid for boots from Ridgemont in October 2019. Delivery was not until December 2019. I returned the boots as the fit was not right for me. The return courier's tracking confirms Ridgemont have received my return. It is now February 2020 and I have not received any refund. I have contacted Ridgemont multiple times for a status update, but had no response. I will shortly be opening a fraud case with my bank.

Two months after I purchased the order finally arrived in slightly damp boxes from China. They were pretty basic - nothing special and no quality finish to shout about. I returned the boots a couple of weeks ago and there's no sign of a refund.

After waiting way past advertised delivery date they fell apart on first wear. The metal lace guides pulled through the leather in three places. Their response, "oh that sometimes happens with one but not three, we will tell our QA guy", "you could put the laces through the holes that left...." Daft idea and not even possible as there is a stiched in liner "oh yeah we forgot about that". Don't waste your money nor your time on these, good looking but junk quality.