RideNow PowersportsReviews of ridenow.com

I had a few issues with Ridenow Canton, but after contacting them about these problems, they went over and about to correct these issues. I would recommend this company to anyone

I bought a ducati panigale on June 11,I asked them if it had the desmo service done and Gabe said they verified that it was done.So everytime I asked for documented proof they continued to dance around the subject ,Very shady and dishonest salesman ,I didn't get the bike until almost 2 months,I verified the bike never got the desmo service, The head salesman aric stepped in and convinced me to get the bike he dropped the price 400 which I ended up putting that to the desmo service, they want another 600 from me to pay for the lie the salesman kept saying the bike had, Aric was a very nice guy but stepped in too late in the process bike finally got here 7 weeks later,the bag didn't have the mirrors in the picture advertised as promised, still no document of service, They lied about sending me a title I still don't have,already a 100 bucks in late fees and going up,we had to go above to contact az dmv,to get a title will take awhile,the bike was definitely wrecked on both sides very sad on a ducati and, rear spool broken off in swing arm took all day to fix left side broken shock cover and another piece that was a nightmare to get I spent many hours making the bike right,I will never buy a bike out of state again,this place is very dishonest Gabe and David need fired lie after lie,where very rude to my bank and me,unfortunately this nightmare isn't over,Will be a cold day in hell that I pay another 600,,I wish I would have got my money back this was definitely ridden on the track .same bike was for sale here in kc 8500 5000 miles clean,not 16,000.Lesson learned Do not do business here I read many negative reviews stating similar problems, NEVER AGAIN,NAMED THE BIKE NIGHTMARE

Spent quite a while today waiting to test drive a slingshot. Waited almost an hour, was taken thru the we need to run numbers first, then we can go for a test drive. I refused to allow my credit to be run, suddenly the manager who decides who can go on test ride, was to busy. I walked in with 5k cash and my harley info to trade in, waste of an hour. Filthy tactics. Ridenow in forney Tx

Had a bike that was in a wreak and needed an estimate for fixing it. Called RideNow North Fort Worth and was told the person I needed to talk to was busy and would call me back. After waiting 3 hours I called back and was told he never received a message to call me. Brought the bike in and explained what was needed. Called the next day to make sure they knew why it was there and was told they couldn't find the bike. It was not until the end of the day when they found it but it had no note as to why it was there. For the 5th time explained we needed an estimate for repairs. Next day got a call bike had been inspected and would get a call about the estimate. Never got a call so 45 mins before closing called and told he wanted to wait 3 days, the next business day, and go over the estimate. We told him no, we would come get the bike and estimate as we needed to get some other estimtes before deciding on repairs. Explained we would be there in 10 mins. When we arrived, were told the person who did the estimate was talking to the GM and we would have to wait. After several mins I asked if the estimate was available and he said he would check. Came back and was told person who checked the bike had it and was still unavailable. Told him we wanted the estimate now and this time he got it for us however it did not include labor cost. When I asked about this was told labor cost was not included since I didn't want them doing the repair. Given the bill for the inspection of damages and it included a $35 fee which turned out to be for towels. The bike was not taken apart. Was billed $100 more than what was quoted for the estimate. Told them I would not have them ever work on the bike and left.

I was recently pre-approved for a Polaris Slingshot and was excited to finalize everything at the dealership. However, when I arrived, I was told that the exact Slingshot I had been pre-approved for was being used for parts. This was not mentioned at all during the approval processor any of the many calls from the dealer. Instead of honoring the original deal, they tried to put me into another Slingshot that had visible damage – the fender was messed up – but told me I could "just get it fixed." To make matters worse, both Slingshots (including the one they claimed was being parted out) are still listed for sale online, as if nothing is wrong with them. That feels very dishonest. I came in with everything ready, expecting transparency and professionalism, but left with frustration and mistrust. If they’re willing to mislead customers about the condition and availability of vehicles, it really makes you question the rest of their business practices.

Unfortunately I have to change my review for Ride Now Beach Blvd Jacksonville, FL - Initially had a decent experience, I bought a KTM 890 R with the tech package. I sold my bike to my cousin and when it came out of Demo mode all the tech package went away, so Ride Now never loaded the tech package when I bought it. I called Ride Now spoke with Ryan and Alex which is the one that confirmed by email and who sent me the buyers order that they would reimburse me for it, Ride Now also can't give me the number that would associate the tech package to the bike so another dealer in my area can reload it. (Hint they never loaded it when I purchased it). I have been dealing with this for a month and have not seen a dime returned my way just keep getting flipped from Ryan to Alex. I guess Ride Now Beach Blvd Jacksonville, FL can sell you something and not provide it. I think this is called stealing; I have everything in WRITING! I sold my bike to my cousin and reimbursed him because he had it installed as the dealer said it was never installed. I reimbursed him as I sold the bike to him as it having the tech package, I Honored what I Sold. Thanks, Ride Now Beach Blvd Jacksonville, FL for Ripping me off. I usually don't send bad feedback but thought others should be aware of how they treated a customer that purchased products from them, I would stay very clear of Ride Now Beach Blvd Jacksonville, FL and use a different dealership that will honor what they sold.

Purchased a CF Moto 1000 utv about a year and a half ago. They have had it doing repairs longer than i have. Absolutely no exaggeration!!! Even purchased the premium warranty which is useless. On the 8 or 9 repairs every time i get charged hundreds of dollars. We own a pecan orchard and tried to use it for pruning and irrigation work. So to say its lightly used is an understatement. My son went to pick it up 2 months ago and it broke down before he could load it up on trailer. Not kidding!!! They call me a few min ago and said 2k repair not covered. I asked for paperwork so i could get legal counsel and wanted to leave it there, she actually asked me to bring title incase i abandoned the unit???? After buying 2 street bikes, 4 wheelers and an ATV etc... this is how Im treated. Just pathetic!!! The sales guys said (get this) "I've never heard of any problems with CF moto" my son walked into shop downstairs and the whole shop is full of them getting repairs. That tells ya everything ya need to know. Tell ya anything to try and make a buck. This is unit is straight junk and so is the service!!! STAY AWAY

I saw a 2025 Razor Pro sport for sale on line from RideNow Concord, NC for $15,992. Called and double checked with there sales department, and was told yes, that is the price. I put a deposit on it, so we drove from Pa to NC to to get the new Razor. They drove it around to the front, and I noticed it had a roof and stereo system in it. I told them this was not what I put a deposit on. Then the unethical sales person said lets look at the numbers!!! I about fell of the chair. It went from $16000 to $29000 on paper!!! So my good deal was a SCAM to get you there, and then they try to sucker you in on an over priced machine! The head of the financial department was the lowest of sales people on this earth!!! He acted like he was soooo ethical and you were just a dumb ASS! read the reviews on Yelp and such, This is there tactic. A one star is one more than they deserve!! I would NEVER buy a thing from this low life dealer ship! I will be contacting Polaris, and the main leader ship team on this joke of a dealerships!