Braden C.
Shady Practices
Here’s the sequence of events: 1. I brought the 4 wheeler in for diagnosis. 2. Your service team called and told me the issue was the batteries and that new ones needed to be ordered. 3. I was quoted a little over $400, and I clearly said that was about the maximum I was willing to spend because the 4 wheeler itself wasn’t worth much more. 4. Months go by before I get a call saying the original quote was wrong — you actually needed double the number of batteries. o My two options? A) Pick up a non working 4 wheeler and still owe you $400+ B) Pay an additional $400+ to get it fixed At that point, I was backed into a corner. My kids’ 4 wheeler still didn’t work, and I was being asked to pay double the original quote after your mistake. I still agreed and told you to order the additional batteries. 5. Then more time passes and I get another call: o All the batteries are in, but the 4 wheeler still doesn’t work. o Now it “might be XYZ,” and it’s another $150 to get it running. o And if you don’t pay something today, you’re going to start incurring $20 a day storage fee So, after multiple misquotes, delays, and unexpected charges, I’m being told this situation is just because I “didn’t like the outcome.” Stay far away!


