RevogetReviews of revoget.com

Response from RevogetDec 3, 2025

Hi Mrs. Shona Harris, we sincerely apologize for the frustration you've experienced with tracking your order! 💙 We completely understand how concerning this must be. We've reviewed our records and can confirm that we did receive your email on December 1st and our team responded with tracking instructions. We also received your follow-up email today, December 3rd, and our team has responded again. If you haven't received our responses in your main inbox, please check your spam or promotions folders as sometimes our emails can end up there! 😊 Please don't worry - your order is on its way and progressing normally! For orders to the United Kingdom, standard shipping typically takes 7-14 business days after processing. Since your order was placed on November 25th, it should arrive within the expected timeframe. We understand the tracking numbers can sometimes be difficult to use, but rest assured your package is en route to you! If you continue to have any issues or can't find our emails, please reach out to us at [email protected] and we'll personally ensure you get the help you need. Thank you for your patience! ✨

Response from RevogetDec 3, 2025

Thank you so much for sharing your story, Janet! 💙 We're truly sorry to hear about your spinal fusion and diagnosis with an angry nerve - that must have been incredibly difficult, especially with no clear advice on how to manage it and waking up multiple times at night even with sleeping pills. We're so grateful that our Revoget pillow has helped you so much! 🎉 It means the world to us that you not only found relief but also ordered one for a friend and are recommending it to others. Your experience and recommendation are invaluable, and we're honored to be part of your pain management journey. Thank you for taking the time to leave such a thoughtful review and for trusting us with your comfort! If you ever need anything, we're always here at [email protected]. Wishing you continued relief and restful nights! 😊✨

Response from RevogetOct 21, 2025

Hi there! Thanks for reaching out, and please don't worry - we've got you covered! 😊 We do have an online store where you can view all your order information and track everything related to your purchase. While we don't offer phone support, our email support team at [email protected] is here to help you with your cancellation request. If you've already sent us an email, our team will respond to you as soon as possible - we promise we're on it! We completely understand wanting to cancel quickly, and we'll do our best to help you sort this out. Just keep an eye on your inbox, and we'll get back to you shortly. Thanks for your patience! 💙

Response from RevogetOct 8, 2025

Hi Gertrude, thank you so much for taking the time to share your honest feedback with us. We're truly sorry to hear about your experience and the frustration with the delivery time - we completely understand how disappointing that must have been. 😔 Your feedback is incredibly valuable to us because it helps us improve, and we genuinely appreciate you sharing this. Regarding the pillow itself, we want to make sure we understand your concern about the lower leg support. Many of our customers actually use the pillow successfully without additional support on the lower part of their leg and have found great relief. We've also seen lots of customers purchase two pillows - one for between the knees and another for the ankles - which provides that full leg alignment you mentioned in the photos. We totally get that it might feel different at first! We usually encourage our customers to give it at least 14 days because there's often an adjustment period. What we've learned from thousands of customers is that most people who stick with it end up getting used to it and find it really starts helping with their pain and sleep quality. That said, we completely respect that it might not be the right fit for everyone, and we're here to help you with whatever option works best for you. If you'd like to discuss this further or need any assistance, please feel free to reach out to us directly at [email protected]. We're here to help! 💙

Response from RevogetSep 29, 2025

Thank you so much, Angie 🌟 We’re delighted to hear that the pillow is helping you keep your spine aligned and that your hips are feeling better! Wishing you many more restful and comfortable nights 💙

Response from RevogetSep 29, 2025

Thank you so much for sharing your experience, Laura 🌟 We’re thrilled to hear that our pillow has brought you the comfort and relief you were looking for, especially after trying other options that didn’t work out. It makes us so happy to know the ordering and delivery process was smooth and that you’re already noticing the benefits right away. Your feedback means a lot to us and to our small team working hard every day 💙 Wishing you many more restful nights with your pillow!

Response from RevogetSep 26, 2025

We are truly sorry to hear about your experience, Marilyn 💙 As you mentioned, we sent an email to all customers affected by this unexpected incident. Unfortunately, a batch of packages headed to the US was caught up in a routine customs inspection and was mistakenly sent back, something completely outside of our control and definitely not what we would have wanted for you. What is in our hands is keeping our customers informed and working hard to make sure those orders are re-shipped and delivered correctly as quickly as possible. If you have any questions or need help with your order, please don’t hesitate to reach out to us at [email protected], our team will be more than happy to assist you. Once again, we’re very sorry for the inconvenience caused and thank you for your patience as we resolve this 🙏 EDIT 9/30 – We’re very happy to hear that you’ve already received your order and that you’re satisfied with the quality 💙 We completely understand your frustration with the shipping delays and truly appreciate your patience while this issue was resolved.

Response from RevogetSep 24, 2025

Hi Stephen! 🌟 Wow, thank you so much for sharing your amazing experience! It makes our day to hear that after years of struggling with lower back pain and trying everything under the sun, our Revoget pillow finally gave you the relief you deserved. The fact that you went from minutes of sleep to hours is just incredible - that's exactly why we do what we do! 😊 We're so grateful you took the time to share this with others who might be going through the same struggle. Your story could be the encouragement someone else needs to finally get the restful sleep they've been searching for. Thanks for being part of the Revoget family! 💙