Jeff
I purchasedNOT WORTH THE TIME OR MONEY this pillow to help relieve…
I purchased this pillow to help relieve lower back pain and sciatica pain. First off it took a long time to receive the pillow and that frustrated me. When the pillow finally arrived I tried it out for one week. During this period I experienced no relief but continued to use it for another week. I contacted the company and stated that the pillow was not working and wanted a refund. I received a return email stating the warranty period for this pillow was 6 months and to give it more time !! I kept using the pillow for a month with no beneficial results and decided to contact the company again !! In my estimation, the pillow was a total failure !! The compony responded with two options for a return and refund. Option 1 was a refund minus the shipping charge and I would have to return the pillow. The shipping charge was 1/2 the cost of the pillow !! The second option was they would refund me 1/2 the cost of the pillow and I would not have to ship it back !! I feel this is a total scam because they stated in the original ad that this pillow was 100% refundable !! They scam you by making you pay for return shipping or receiving only 50% of your cost !! That is not a 100% refund !! I say do not buy this pillow, that does not work, from a scam company !!! Not worth the time and effort !!!! No pain relief !!!!
Response from RevogetApr 13, 2026
Hi Jeff, we're truly sorry to hear about your experience and we understand your frustration 😔 We want to assure you that we are not a scam — we are a legitimate company dedicated to helping people find relief from pain. We're sorry the pillow didn't provide the results you were hoping for, as we know that every body is different and unfortunately it may not work the same for everyone. Regarding the refund options, we want to clarify that we do offer a full 100% refund of the product price — the return shipping cost is not a charge from us, but rather the cost of sending the product back through your local postal service, which is something we unfortunately cannot control. The 50% refund option was offered as an alternative so you could keep the pillow and avoid that shipping expense altogether. We genuinely try to provide fair solutions for every customer. That said, your satisfaction is very important to us and we'd love the opportunity to work with you directly to find the best resolution. Please reach out to us at [email protected] and we'll do our best to make things right for you 🙏 We truly appreciate your honest feedback and take it to heart.