I purchased a pillow and was not satisfied with band that go around your leg. I attempted to returned and was advised that they would only refund half ot purchase amount, or pay $32 to ship it back out of the county. So much for 60 day free trial.
Response from RevogetOct 10, 2026
Hi Brenda, we're truly sorry for your experience and the inconvenience this has caused you 💙 Our team always tries to offer a solution to every customer, and since sending the pillow back wasn't a practical option in your case, we offered you a partial refund so you wouldn't have to deal with the return 😊 We truly appreciate you sharing your feedback, as it always helps us improve 🌟
RO
Rosie
2 months, still waiting, no response from company!
I ordered my pillow from the company August 10th. First one never arrived, sent to wrong address. Second one is sitting at the post office wanting me to pay shipping though it is supposed to have free shipping. They will not respond to my emails asking for a refund. Here I am 2 months later, no pillow, no response, no refund! Could of had it in one day from Amazon, free shipping. Now I have to go through my credit card company and start a dispute. Do not order from this company, not reliable! So how good could the pillow be if they treat their customers this way?
Response from RevogetOct 1, 2026
Hi Rosie, we're so sorry about the trouble you've had with your order, and we completely understand your frustration 💙 We really want to help you, and our team will make sure to find a solution for you as soon as possible 🙏 Please write to us at [email protected], and make sure to use that exact address so your message reaches our team directly 📩 Thank you for your patience and for sharing your feedback 🌟
DW
DW
I ordered an Alignment Pillow on August…
I ordered an Alignment Pillow on August 10, 2026 and Order was confirmed on August 16, 2026 (order # 113741). On September 9, 2026 the order never arrived. I emailed the company to refund my money but instead they shipped another one without my permission! I emailed again and said I didn't want their product any longer.
Revoget responded after I already told them I wanted a refund: Once the package arrives, please reach out to us and let us know if you'd like to return it. We'll be happy to guide you through the return process and make sure everything is handled properly.
Revoget response later: Since you'd like to return the item, we'd be happy to help you with that. We offer two options, and you can choose whichever works best for you:
1. **Full Refund**: You return the product to us, and once we receive and inspect it, we'll issue a full refund of the purchase price. Please note that you would be responsible for covering the return shipping costs, which can sometimes be expensive. We'll provide you with the return address and instructions once you confirm this option.
2. **Partial Refund**: You keep the product, and we process a partial refund right away — no need to ship anything back. If you choose this option, we'd kindly suggest donating the item to someone who might benefit from it.
Just let us know which option you'd prefer, and we'll take care of everything from there. If you have any questions or need further assistance, please don't hesitate to reach out — I'm here to help.
I again email saying I wanted a full refund! I asked for the return address and now they will not respond.
Lia at Revoget finally emailed the return address which is below:
Name: OGPNYOKV Javier Hernandez
Address: CITYPAQ CARRER INDUSTRIA, 30
08202 SABADELL
BARCELONA
SPAIN
It would cost several times more that the item purchased to ship it back (and they know this!)
They also use a shipping company call GoFo and they will not give out their address in Atlanta, GA so people can't return their packages back to the sender! This is unacceptable!
This company needs to be shut down!
Response from RevogetSep 30, 2026
Hi, we're truly sorry for how frustrating this whole experience has been 💙 We understand why the back-and-forth left you feeling this way, and that's not the experience we want for anyone. We're a real team that takes every case seriously, and we'd like the chance to review everything that happened with your order personally and find a fair solution for your situation 🤝 Please write to us at [email protected] with your order number and we'll make sure someone follows up with you directly. Thank you for your feedback, it helps us improve 🌟
DS
Debbie Sunsmile F.
Was excellent service and the hip…
Was excellent service and the hip support cusion works perfectly to help with my hip pain at night 🤩
Response from RevogetSep 17, 2026
Thank you so much for your wonderful review, Debbie! 😊 We're absolutely delighted to hear that the hip support cushion is working perfectly for your hip pain at night — that's exactly what we designed it for! 🌙 And it means a lot to know our service lived up to your expectations too. We're so grateful to have you with us, and if you ever need anything at all, we're just an email away at [email protected]. Wishing you many more comfortable, pain-free nights ahead! 💙
LC
Lisa C.
Bullcrap Chinese AI
Bullcrap Chinese AI. After many days my “package” was sent to another state across the country. I’ve told them several times to cancel & refund me but they won’t bc they are a SCAM. Do not be fooled like I was.
Response from RevogetSep 10, 2026
Hi Lisa, we're truly sorry about what happened with your package and we completely understand your frustration 😔 We want to assure you that we are a real company with a real team behind it, and we're not here to scam anyone. Our team is already reviewing these shipping issues and actively resolving them for affected customers. If your package was misrouted, we're more than happy to resend your order immediately at absolutely no additional cost, or issue you a full refund — whichever you prefer 🙏 Please reach out to us at [email protected] and our team will take care of you right away. We really want the chance to make this right for you, Lisa 💙
KR
KRYSALUX
Nobody tells you ...REFUND
Nobody tells you that if you want a REFUND:
1. You will only get a partial refund of about 50%
2. You will get many emails going back and forward with the topic
3. At the end, if you try ship it back to get a "full refund" .... in my case it was to Spain and very expensive even more than the cost of the pillow
No information whatsoever in the web page or advertisement, until you face this problem
Response from RevogetAug 24, 2026
Hi, thank you for taking the time to share your feedback — we completely understand your point and we're sorry the process felt unclear 😔 We always try to offer several options to our customers: for those who prefer to return the product, and also for those who'd rather not go through the return process at all, so that everyone has a solution that works for them. Our goal is always to find a fair resolution for every customer, and we do process refunds in every case 🙏 Your feedback genuinely helps us improve how we communicate this from the start, and we truly appreciate you sharing it. If there's anything else we can do for you, please don't hesitate to reach out at [email protected] — we're always here to help 💙
RH
ROSLYN H.
Product reliability.
Product reliability.
Response from RevogetAug 5, 2026
Thank you so much for the 5 stars, Roslyn! 😊 Reliability is exactly what we aim for, so it means a lot to know our product has earned your trust 🌟 We're grateful to have you with us, and if you ever need anything at all, we're just an email away at [email protected]. Wishing you many comfortable, restful nights ahead! 💙
AT
Andrew T.
Just didn’t work
Just didn’t work, I get better results using deep heat
Response from RevogetJul 20, 2026
Hi Andrew, we're sorry to hear you didn't get the relief you were hoping for 😔 We know everyone's body responds differently, and with our products consistent use over a few weeks usually makes the biggest difference, as the results tend to build up gradually rather than right away. We'd be more than happy to share some tips that could help you get better results — sometimes a small change in how it's used makes a real difference 🙌 Please reach out to us at [email protected] and our team will do everything we can to help. Thank you for taking the time to share your honest feedback, Andrew 💙
