Nelson D.
DO NOT BUY FROM THESE SCAMMERS
To sum up everything in a nut shell. The company is very shady and are bunch of ignorant and careless individuals. I ordered one order of supergame boy with metroid II and legend zelda link's awakening, on December 11 2025. For some reason these fools decided to enter the wrong city and disregard my zipcode and sent it to the wrong address with wrong city and zipcode. I reached out on December 26 for the tracking information provided to me showed me the errors they made and it was delivered with me out of a good chunk of money. When I spoke to some one name Fatima she stated that it was delivered and I have to contact my local usps office; and that Retro had no fault that the address they decided to input is not wrong any shape or form. With my better judgment I ordered a second order on December 23rd without the knowledge of the wrong practices this company was doing. After seeing the carelessness of the first order I reached out yet again to update the city and zipcode to have no response. I then decided to canceled the order but was ignored. I called the help number and it went to voice mail like they were screening my calls. I left my messages of my concerns but got no call back. I then brought everything proof to my bank and was able to prove that this company was scamming me of almost $700 dollars from both orders. Once I did that the geniuses of retro v games decided to ship the second order to the same wrong address the first order was delivered to. This time it was an insufficient address and is being held at another post office. Not delivered and waiting for a reschedule or pick up. I am not disappointed yet angry about how this went down. To sum it up who ever reads this DON'T DO BUSINESS WITH THESE PIECES of idiots. I DON'T RECOMMEND THIS GARBAGE COMPANY TO ANYONE. AVOID THEM IF YOU WANT THEM TO SCAM YOU OUT YOUR MONEY. DKOLDIES I 200% recommend, than this company. You won't go wrong with DKOLDIES. But Retro vGames can get my favorite fingers 👎👎. "Update : as I stated of the ordered on Decomber 23rd, Retro vGames decided to ship out the order on December 29 to the worng address. Here is the proof of their blatant scamming to where they sent it to the wrong address and quickly retrieved it to try and out live the 30 day refund. If see the origin date shipped you will see it was return to them today 1/27/2026. I just got an email at 11:09 am stating : Your order has been delivered! Inbox Nintendo Gamecube Console: Legend of Zelda Bundle 1 item from RetrovGames Delivered today Order number #710011 Tracking number 9434650206217148988250 Based on this email Correct? RetrovGames 11:09 AM (15 minutes ago) to me Dear Nelson Diaz, We wanted to let you know that your order (#710011) was delivered via USPS, according to the tracking information below: Delivered To: Nelson Diaz 136 5TH AVE APT A NEW YORK, NY 10011-4302 US Tracking Link: 9434650206217148988250 This shipment included the following items: Item # Description Qty Nintendo Gamecube Console: Legend of Zelda Bundle 1 Thank you for your business. If there’s anything we can do to improve your experience, please let us know! RetrovGames Phone: 4238738768 Email: Website:" Like I stated before I already got my refund back way before, just annoyed that their incompetence knows no bounds and to email me this lie that even though my address appears fine; my zipcode and city is entered incorrect. It states it was delivered to Manhattan for thats the zipcode states; it was back in their possession today. Very sloppy, so deceiving and upright wrong so again that will do it for my update; again DO NOT BUY FROM THESE SCAMMERS.