Retro vGamesReviews of retrovgames.com

Responds professionally and fair pricing

I ordered a ps1 bundle with ff7 and ff8. First I received the box with only the system cords and 1 controller. The games were not in the package. The system should have included 2 controllers but it only had one, and it was not in good condition. I emailed them and they shipped a ff7 and ff8 separately. The ad showed black label versions, the ff8 was a greatest hits version, and the ff7 came in a black dvd case. Not impressed with this company and will not use again. Don’t make the same mistake I did and not research them first. I’ve seen multiple complaints similar to mine.

I purchased a few games and most of them were so scratched up I could not use them on my console. It’s also extremely difficult to get any customer service. Do not recommend.

I should've listened to the reviews but I didn't know it'd be this hard to ship 1 singular disc . I've been trying to get ahold of this company for two days now not only did they send my game way past the expected shipping I payed for they SENT THE GAME TO THE WRONG ADDRESS IN OREGON AND I LIVE IN ARIZONA. I double checked all my order confirmation and it states it's to be delivered to Arizona not OREGON. This company now won't even bother to get back to me about a refund or replacement so now I have to contact my bank and explain how hard they made this and hopefully I get my money back. PS I've also never been too or lived in Oregon in my entire life.

Unless you are ok with sending a copy of your ID and credit card in an unencrypted email (which no one should be ok with), a purchase cannot be completed. Avoid this vendor at all costs - the fraud risk is way too high, and they are clueless about proper privacy and information handling.

From the rest of the 1 stars, very similar experience. Shipping took twice as long as advertised, had to contact support for a tracking number. As people have pointed out, nothing in their store is stocked, they take orders and fufil them through ebay, and then sell to you. Actually disgraceful scam, scummy practices that I will not be participating in again

Joseph was of GREAT assistance. Not only did he respond quickly but was extremely polite and made the entire experience a breeze. Thank you to him and the retro team.

Definitely well worth the price and the customer service is top notch compared to other classic game outlets.