Retro vGamesReviews of retrovgames.com

Great delivery before Christmas! Thanks!!

I ordered two blue PS3 controllers... Checked with customer service: "They are refurbished controllers and they are properly tested before shipping" 3 weeks later I get the controllers.. Two black controllers. They both do not take a charge. The center PS button on one of them doesn't press. The only way to even operate these "refurbished" controllers is to have the cord plugged into the PS3 and the controller. I spent $80USD on this lol

My experience was an A+ from the service provided to the actual product itself. I purchased a Gamecube console for my son. The product has exceeded our expectations. I had product questions and concerns initially, months after my purchase. Their response time was prompt and very helpful. It was just an overall pleasant surprise to make a purchase online, as a first time customer with Retro Games and where they held true to their product and customer satisfaction standards. I would definitely purchase from them again! If you are skeptical about purchasing online or from RetroGames, I'll say give them a try, you won't be disappointed. I would also like to add that I worked with John and he provided professional, consistent, helpful service and made sure I was a satisfied customer. He answered all my questions.

This company is a scam, beware they sell fake products

I am an eBay seller and this company has purchased games from me to fulfill orders through their company site. That's fine (though something for potential Retro vGames customers to be aware of) Today they opened a return request with me and wrote the return as though they were the customer having issues with the disc. This is disingenuous because I have dozens of orders from their eBay account where they are clearly fulfilling orders to different customers. I don't appreciate someone not shooting straight with me when I've fulfilled dozens of orders for their company and potential customers should be aware they may wait weeks if the eBay seller Retro vGames picks is not as diligent.

Avoid this company at all costs. I ordered an Xbox from them and it arrived smelling strongly of cigarette smoke, with bugs, broken controllers, scratched discs that wouldn’t read, missing games, and even completely wrong titles in the box. Their return process is a nightmare… they do everything they can to keep your money. Honestly, one of the worst customer experiences I’ve ever had. If you want working items and a sane return process, go with DKOLDIES instead… they actually deliver what they promise. Take this review seriously: don’t buy from here.

I ordered a SNES and game and controller. I paid for expedited shipping. They didn't follow through with that. Just sent me stuff whenever they got around to it. And then when I called them, they told me to call back after I receive my items so they could refund me my shipping What's the point in paying for that and actually expecting them to follow through with it if they aren't. If I was you I find another spot to get my stuff. Hoping my stuff actually shows up

I bought Nintendo 3DS, Pokémon Alpha Sapphire, and 32gb SD card. Packaged very poorly.. Just very thin layer of bubble wrap and a thin plastic envelope. No box. No packaging to support transport, minus VERY THIN layer of bubble wrap.. Website said the system was refurbished. Absolutely false. The screen is very flimsy, and the volume button slides down by itself. The system is extremely dirty.... Covered in dirt and finger prints all over. The system does start up and play games. Thats why im giving 2 stars. But Absolutely will NOT be buying from here again....