Retro vGamesReviews of retrovgames.com

Bought a 3dsxl with 16gb card. Got a region locked LL and an 8gb card. At first got responses but now ive been ghosted. Look into the people you buy from first

Avoid this company! They will happily take your money then give you nothing in return except a runaround when you call to find out why you never received your item. I placed an order on 3/4 for 1 PS3 controller. On 3/7 the status updated to "partially shipped" (whatever that means). On 3/16 I called to find out why I never received the item and was asked to call back on Monday. Monday I called, they took my info and said they would get back to me (never happened). Tuesday I called again, they took my info (again) with another promise to look into the issue and get back to me. Read the reviews (I wish I had), this is not a unique experience with them. The next calls I make will be to my credit card company, the BBB, and the State Attorney General.

I ordered 3 different ps4 games; all of which came with damage to the cases and two of them in the wrong case all together. What further enraged the experience was that I specifically payed an extra $17 for one of the games to come in a case, only to find the corner cracked and missing a chunk. After messaging back and forth, with what appears to be either a bot or a script written response that kept passing the blame to their review team, the best they could do was a ‘sincere’ apology and a lousy 5% of my money back. I then further messaged to at least try and get the $17 back I specifically spent for a case and they denied it but graciously gave me a 10% off card for my next visit so I can go and give them more money. I wish I would’ve done more digging before buying but lesson learned and it will not happen again. Steer clear of this site if you can, you have been warned.

Update 02.28.24: received the response from the vendor and it is a embarassing excuse for bad products and customer service. There is ZERO chance that this console was ever tested by Retrovgames. Both power cable and AV cable were broken irreparably and the console itself cannot even latch onto the game cartridges. Anyone with a brain cell, knows that the N64 was discontinued and that was the very reason I purchased this console for my Veteran husbands 40th birthday. A bit of nostalgia of our childhood. And now it has been tainted by this experience. RetroVGames and the blatant excuses your actions and representation of being a scam business (especially on a reputable platform like TrustPilot) will not work with me. Your response is not acceptable. Period Received a broken N64 console. Completely broken from all levels. Bought it for my husbands birthday and he didn't plug it in for a few months as he was travelling and then when I complained it was outside of the 121 day return window and therefore they did nothing. Do not buy from this business.

I made a purchase 6 days ago and I haven't even recieved a shipping confirmation email yet.

screw this place, i'd rather be raped by foxy the pirate fox whilst being unaware garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dededegarfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede garfield kirby dedede

Other reviews summarize this company pretty well already -- everything on their website (inventory, photos, reviews, etc.) is fake. They sell games/systems at very overpriced values, attempting to take advantage of consumers who 1) don't know the value of the item they are buying and/or 2) are hoping for the comfort that comes with buying from a specialized business (testing, reputation, guarantees, etc.) vs other secondhand stores. The big trick here is that they don't have the items they're selling at all, they simply acquire it for the customer after the purchase has been made. Once the customer has placed an order, they then use the customer's money to buy a similar item on eBay as cheaply as possible. They have the eBay seller ship the item directly to Retro vGames' customer without the company ever receiving, inspecting, or testing the item themselves. They intentionally obscure this fact not only from their customer but also from the eBay seller they are purchasing from. Many people use the word "dropshipping" for this company's practice, but it is not accurate. Dropshipping is entering into a partnership with a supplier and effectively reselling it for them. The item ships directly from the supplier to the end user, and the "dropshipper" gets a cut for making the sale. This is a legitimate business practice and contains appropriate agreements from the individual parties. What this company is doing is not dropshipping, and it's not legitimate. They are not only scamming their direct customers, they are scamming the eBay users they are purchasing from as well, buying under false identities and also filing fake chargebacks whenever tracking isn't updated on time. I want to note how it important it is here that the company is giving the private, personal details of their original customer (name, address, and purchase details) to a third party without the user's consent. Not only have they likely scammed you out of time and money, or at least caused frustration and headaches, they've also intentionally given your personal information to unknown parties without the right to do so.

This company needs to be SHUT DOWN. Scam artists and thieves. Took a month to ship a broken controller, sent a return label (after ensuring I would be getting my money back), and never sent my refund. Now they are ignoring messages and emails.