Residence SupplyReviews of residencesupply.com

Response from Residence SupplySep 26, 2025

Hi Julia, We’re so glad to hear you’ve had such a positive experience and that you’re happy with your custom Brass Switch. We’re confident you’ll love them once they’re installed, and if anything does come up, our team will be right here to make sure it gets resolved quickly. Sincerely, Residence Supply

Response from Residence SupplySep 26, 2025

Hi Jacynthe, Thank you so much for sharing your experience. We completely understand your concern and we’re truly sorry for the delay. We’ve already been in touch with the courier and are waiting for their update so we can provide you with more precise information. Unfortunately, customs clearance processing times are outside of our control, but please rest assured that we’re closely monitoring your order. We’ll keep you informed as soon as we hear back. We sincerely appreciate your patience and trust. Sincerely, Residence Supply

Response from Residence SupplySep 26, 2025

Hi Susan, We’re thrilled to hear our brass switch covers made such a strong impression and that you’ve chosen to incorporate more of our pieces into your client’s home. It’s wonderful to know the details, quality, and vintage feel are helping elevate the space and catch attention in all the right ways. We’re so grateful for your trust and can’t wait to be part of more of your design projects! Sincerely, Residence Supply

Response from Residence SupplySep 26, 2025

Hi there, We’re so glad to hear you’re happy with both the quality of the products and the support from our team. It means a lot to know our quick responses and follow-through made a difference for you — thank you for your kind words and trust! Sincerely, Residence Supply

Response from Residence SupplySep 24, 2025

Hi Farah, We’re so glad you’re happy with your new piece! We hope it brings you joy for years to come, and we’ll be here if you ever need anything down the line. Sincerely, Residence Supply

Response from Residence SupplySep 22, 2025

Hi Joy, We’re happy to know our team was able to resolve your website issue quickly. It’s always our goal to make the process smooth and stress-free, and we appreciate you sharing your experience with us! Sincerely, Residence Supply

Response from Residence SupplySep 22, 2025

Hi John-Paul, We’re so glad to hear this! It means the world to us that both our team and products left such a great impression. Thank you for your kind words and for trusting us — we’re truly grateful for your support. Sincerely, Residence Supply

Response from Residence SupplySep 15, 2025

Hi Bobby, We appreciate your honest feedback and are glad to hear you like the product overall. We’re sorry to hear the brightness wasn’t quite what you were hoping for in your stairwell application. We’re happy the fixture is still serving as a nice accent light, and we appreciate you taking the time to share your experience. Sincerely, Residence Supply