Residence SupplyReviews of residencesupply.com

Response from Residence SupplyJun 5, 2026

Hi Jackie, Wow — this truly means so much to us. Thank you for taking the time to share such thoughtful feedback! We’re incredibly glad to hear that every question was answered quickly and helpfully. Providing above-and-beyond service is something we genuinely strive for, so it’s especially meaningful to know it stood out to you. Hearing that your electricians would only recommend Residence Supply moving forward is the highest compliment we could receive. That kind of professional confidence in our products speaks volumes, and we don’t take that lightly. Thank you again for your trust and support. We’re honored to be part of your projects. Sincerely, Residence Supply

Response from Residence SupplyJun 4, 2026

Hi Wesley, Thank you so much for your honest and thoughtful feedback. We truly appreciate you sharing your experience. We understand that the first proposed solution may not have been what you hoped for, and we’re grateful you gave us the opportunity to continue working together toward something that felt fair for everyone involved. It means a lot that you felt supported through the process. We’re glad to hear the return ultimately went smoothly and that you’re happy with the overall experience. Thank you again for your patience and for choosing Residence Supply. Sincerely, Residence Supply

Response from Residence SupplyJun 4, 2026

Hi Mary, Thank you so much for your continued support and for such a thoughtful review. It truly means a lot to us that you’ve consistently experienced great customer service with RS. We’re especially glad to hear the membership benefits — from the discount to expedited shipping — are making a real difference for you. And your kind words about George (and the team supporting when he’s unavailable) will absolutely make their day. Helping you process an order smoothly while you were traveling and getting it shipped out quickly is exactly the level of service we aim to provide. Thank you for trusting us and for being part of the RS membership community. We’re grateful to have you with us. Sincerely, Residence Supply

Response from Residence SupplyJun 5, 2026

Hi Chrissy, Thank you so much for your continued trust and support — this truly means a lot to us. We’re so glad your issue was resolved quickly and without unnecessary back and forth. That’s always our goal. And hearing that you feel confident we’ll step up when something isn’t as expected is incredibly meaningful. That’s exactly the kind of reassurance we want our customers to have. The fact that you’ve chosen RS multiple times because of the service says everything. We don’t take that loyalty lightly. Thank you again for your kind words and for being part of the RS community. Sincerely, Residence Supply

Response from Residence SupplyJun 5, 2026

Hi Grant, Thank you so much for your kind words! We’re thrilled to hear the dimmer was easy to retrofit and that it gave your space that clean, elevated look — that’s exactly what we aim for. It also means a lot to know you felt the quality right away. We put a great deal of care into the materials and construction, so hearing “top notch” truly makes our day. Thank you again for choosing Residence Supply. We’re so glad you love it! Sincerely, Residence Supply

Response from Residence SupplyJun 5, 2026

Hi Izzy, Thank you so much for your kind feedback! We’re so glad to hear you’re loving the high-quality brass fixture and that it looks great in your space. There’s something special about brass — it really adds warmth and character — and we’re thrilled it’s working beautifully for you. Thank you again for choosing Residence Supply. We truly appreciate your support. Sincerely, Residence Supply

Response from Residence SupplyJun 1, 2026

Hi there, Thank you so much for your feedback — we truly appreciate it. We’re really glad to hear you’re happy with the quality of the product. That means a lot to our team. We also appreciate your note about the installation guidance, and we’ll continue working to make that experience even better. Thank you again for choosing Residence Supply. Sincerely, Residence Supply

Response from Residence SupplyJun 1, 2026

Hi Arvin, Thank you so much for your kind words! We’re truly glad to hear you had a great experience with our customer service. Providing thoughtful and responsive support is something we care deeply about, so your feedback means a lot to our team. Thank you again for choosing Residence Supply — we appreciate you. Sincerely, Residence Supply