reservationstays.comReviews of reservationstays.com

They are non friendly, and poor customer service.. wish I could give them a negative star review. It appears to me that they are after your money and nothing else. Do NOT support this company and pass the word...

I would give it zero if I could. Booked four rooms with them. Confirmed a week before the stay with the actual hotel. Only three rooms were booked through reservation stays. Called daily, got the same answer. It will be fixed. Showed up at hotel, only three rooms. Ruined a family vacation. Now trying to get refund for the room I didn’t get. Will never see it. They literally just read off a script and hope you give up

As per other comments I did not realize that I was not dealing directly with the property due to deceptive URL. alled hotel directly and they confirmed my reservation had been cancelled no charge:Ramada by Wyndham Spokane Airport+1-509-724-0019. Howerver received following communication from Reservations.com saying that we are not entitled to a refund (below) that we explicitly paid an extra fee to be cancellable. Crazy way to spend Christmas in light of cancelled travel plans, but want to save others from these scammers. Refunds Team Sat, Dec 24, 11:33 PM (10 hours ago) to me Hi Stephen, Thanks for getting back. As I can see you mentioned in your email, you purchased our refundable service in order to make sure that you can cancel your accommodation anytime because of adverse weather. However, it is stated in our terms that any reason for a refund must not be foreseeable at the time You made the Booking with this in mind I won't be able to take your application further. I understand that this is not the response you may have wanted and we wish we could assist you further, however, there is no further action we can take with your application. Below is the link to our terms for your reference. Many thanks, Sarah

I booked a hotel in London (had little time => the first offer I found) and paid by credit card. At the hotel, they told me that my room had not been paid for. The hotel is part of a big Hote group and is serious. They checked several times. When I tried to contact Reservationstay, no answer, either by phone or email. I can only advise against it.

If I could give this zero stars I would. This is a scam based out of India that has no ability to actually make a reservation for you. They tried to refund me on Cashapp, which I’m sure would have been a further scam. I finally got refunded on my credit card, but that was only after hours of phone calls and e-mails. Do not use this company. They are an absolute scam.

That company doesn't deserve a star. I put one because there is not option for no stars. They charged my debit card and I don't use my reservation. They promise cancelation but they don't honor that. The phone number they provide is not existent

This company does not even earn one star. Beware of using this company for any reservations. They give good lip service but if you need to cancel I'm not getting any satisfaction from customer service about refunding my money. They send an email your credit is processed and then nothing! You call support and they tell you it's your bank's problem then close the ticket without receiving my credit. It's cost me $261 for this mistake. Don't make the same mistake by using them too.

Page location put them immediately below my preferred hotel so, in a rush I dialed them thinking I was calling my hotel's 800 number—my mistake. After stumbling through an awkward conversation with an agent who barely knew his job, I was needlessly booked in an ADA room. Good thing I called my hotel directly to fix that but I missed out on club points because I used these clowns.