RepairClinic.comReviews of repairclinic.com

I ordered furnace parts because I could not find the part anywhere else when looking. It seemed all good, very much needed it quickly due to temperatures of 5° F outside and 50°F inside. Paid $49+ for overnight shipping. Confirmed order by email. Never got a tracking number. Called after the 24 hours it was to be here. No live person or Chat was ever able to be gotten. The automated system said the "Order was canceled." No warning, no email. Nothing. NEVER ORDER from here again.

These people are so rude. The customer service is atrocious. I ordered from the because the delivery date on the site was about a week away and every other site was next month. So I was looking specifically at the delivery dates on the site and at checkout. A week goes by, no shipping notice. Turns out it is backorder. They claimed it said November delivery, I disagree as I was checking specifically. Then when I asked what the cancelation policy was they canceled without verifying that was what I wanted. When I objected they just closed the chat. Then I called I told them straight up I was mad, and that I was mad he just closed the chat. They kept making excuses about the part. That wasn't the problem. (I mean it wasn't great, but glitches happen.) The guy just canceling and closing the chat was the problem. They never apologized for the guy just canceling the order or just shutting the chat instead of responding me. They just said the part was in production and it was canceled so there wasn't anything they could do. I can't speak to their part quality, but I'd have to be desperate to order from them in the future. Also check the bottom of other part sites and many say RepairClinic on the bottom. I had to check several sites to try and make sure I wasn't ordering the part from them.

I can't believe the insane experience I had with RepairClinic.com! Their customer service was downright discourteous, treating me like I was a nuisance rather than paying customer. The return policies were completely unreasonable; I felt like I was trapped in a never-ending cycle of confusion and frustration. Not to mention the shipping delays that left me waiting for parts I needed ASAP. It was a complete disaster, and I vowed never to give them my business again. Save yourself the headache and stay far away from this site!

I was absolutely furious with Repairclinic.com - their service was nothing short of a nightmare. Their parts were unreliable and often didn't fit, making me waste precious time and money. Customer service? They were complicit in ignoring my issues, leaving me with zero support. Their broken promises and the total lack of accountability were a huge deterrent. It's infuriating to think how they dragged me through this mess and how they could care less about fixing their dreadful mistakes.

DO NOT USE THIS WEBSITE. It's a scam. I placed an order and the delivery date (after paying) was set at 7 months away! When I asked for a refund the "customer service agent" threatened me!! Reported to BBB. I'm serious folks - don't waste your time or money with these fraudulent cowboys.

Repair Clinic was a total disaster! They promised the moon with fast shipping and accurate parts, but delivered nothing but frustration. The parts were wrong, the shipping was slow as molasses, and their customer service was about as helpful as a chocolate teapot. I wasted my hard-earned money and countless hours dealing with their mess. Don't be fooled by their slick website - they're a bunch of crooks!

Excellent customer service. Insanely fast shipping. Very competitive pricing. I called roughly 3pm EST Friday afternoon. The order arrived Monday! It arrived Monday! I paid for standard shipping. Couldn't be more pleased. Thank you Repair Clinic.

I regret to inform you of the profoundly disappointing experience I had with your company. The initial interaction with your customer service representative was beyond frustrating. Instead of addressing my concerns about the incorrect product shipped, I was met with dismissiveness and impatience. The entire experience left me feeling undervalued and dissatisfied.