RepairClinic.comReviews of repairclinic.com

The ac filter I ordered? Never arrived. Contacted customer service. Unhelpful. Tried to reach out to management. Failed! This is insane! This company is a fake and unreliable!

Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!

Shame on me for not checking reviews. No way to contact this company, don't count on there 'same day shipping' lie, once you enter an order you are doomed.

Followed up shipmemt for weeks, didn't get one single reply, then miraculously arrive today when we already purchased a new dishwasher. Wonderful. How do I get in touch with management and make a formal complaint?

The product that was sent to us was not the correct item that would work in our oven even though the model number was correct. We now have to pay out of our pocket to return this product which was not our fault. Customer Support staff did not help try to figure out a solution. Negative stars would suffice!!

I ordered a part from RepairClinic.com, and not only did they send me the wrong one, but their customer service was a nightmare to deal with. Every time I tried to get help, I was either ignored or given excuses that didn't solve anything. Returning the wrong part was a hassle, and getting a refund felt like pulling teeth. It was clear they didn't care about fixing their mistakes or helping me. I'll never waste my time or money here again!

Ordered a part on November 6th. Waited a couple days for status... nothing. Had to log into their website to find status... nothing. Had to call their automated phone access to find out my parts were back ordered until May! Can't cancel an order on their web site. Finally canceled the order though an online chat session. This is a ridiculous way to conduct business. Go anywhere else!

I told my hvac guy I would have a control panel waiting for him when he came out to physically verify the issue he believed it was. I went to the repair clinic store in canton and purchased what I believed to be a new part. I took a picture of their return policy and they emailed me my receipt. My hvac guy came and tested my control pannel, it was good. The part never came out of the box, was never hooked up to anything by us or my hvac guy. I went to return it and was told it had markings on it and could not be returned. Mind you no one took it out of the box or attached it to anything. Which means I was sold a used part, and not a new part. It May be a wise idea to use your phone and verify yourself there is no marking on the contacts, or scuff marks before leaving the store. If there is make them give you a different one until you find one in perfect condition, because they will not take it back otherwise and you will be out your money.