RepairClinic.comReviews of repairclinic.com

Disappointing service. Customer rep just cut the call when he didn't know the answer my question. So irritating!

I order a furnace igniter. Fed ex tossed the package into a snow bank somewere and took a photo. Repairclinic promised to contact me..never did. I had to call over and over.. they then wouldn't do anything until provided a model and serial number...

I already had the replacement part I needed so I didn't buy from repairclinic.com, but their video showing how to replace a dishwasher door seal on a Bosch dishwasher was right-on and very helpful.

My upper agitator stopped spinning on my old Kenmore washer so I went on repair clinic based upon a family member’s recommendation. Entered my model number, watched a video or two on their “how to” section and placed the order for $37.33 and that got me the whole oem kit for the upper agitator. Two days later they got the part(s) to us and 20 minutes later my washer was fixed. Excellent company, easy process. They fixed the agitation on both the machine and myself. Highly recommended!!

I needed a hard-to-find replacement part and was lured by ther wesbite. They charge support team, they were of no help. I felt awful as I trusted these liars and fake people who send damaged parts in a perfect shipment box. It's ridiculous. Please beware!

Wife ordered wrong replacement light for whirlpool refrigerator $333 and change. Didn’t work when I tried to install. Customer service rep Danny originally helpful then rude and said they wouldn’t accept return and replace with correct part. Was willing to do business with them. Steer clear of this company.

This company is the worst supplier ever, in my opinion. They delay the shipment unnecessarily and don't bother to provide the customer with accurate information. Their customer service executives are rude, disrespectful and can even be terrible enough to make you wait half an hour (or even more). I suggest you avoid spending your money here. These awful people are not worth it!

I ordered a replacement part form my washing machine from RepairCLinic.com, and while it arrived quickly, I was disappointed to find it was of low quality. Upon contacting customer service, an initial representative assured me of a warranty and a refund, but when I requested to speak to a supervisor, they evaded my request. Subsequent attempts to reach the supervisor were met with unavailability and unanswered messages. On the third try, the supervisor was unhelpful, dismissive, and even hung up on me when I tried to explain my concerns, ultimately refusing to acknowledge the defective part.