Robert W.
The snack drawer broke on our Kitchen…
The snack drawer broke on our Kitchen Aide refrigerator Saturday morning. I looked up parts and found a replacement drawer for 150, so I keep searching and found the part at Repair Clinic for about half. Ordered the part around 11:00 AM. As an afterthought I read online reviews and was now scared. I tired to call the company and got the dreaded "greater than normal call volume is causing delays....". Not good. But the deal was done. Shortly I got an email saying my order had been accepted. Then later Saturday I got an email saying that it had been shipped. Then Fed Ex emailed me it was on the way. Expected Wedensday. It came in Tuesday, one day early. Fit perfectly. 100% happy with the product. Would give them 5 stars if they had better telephone coverage. My first and only dealing with them so your experience may differ. I would buy from them again.