Rent-A-CenterReviews of rentacenter.com

Well I've been a customer for 14 yrs have paid off many things .my payments are every two weeks has been for a long time .I go in on June 22 the new staff tell me I'm 4 days late and the amount is different.my credits have not been applied.the new staff in the alamosa store need training and get familiar with customers.i have 2 items out and every two weeks the price is different.why And why 1 week after I pay there texting me .my payments are every two weeks

MY name is Ken salvio I filled out the application for couch at rent a center and i I got approved $2000 I called in the morning the Greensburg pa store denied me I want to know why cuz the last item i rented i paid off this is ridiculous I.paid off my items last thing I paid off $1200 for an Xbox I got for my son so my purchasing power should be great at rent a center not deny me

There are no words to tell you how frustrated I am with this company. I was home from the UK for an undetermined amount of time and thought I would rent a bedroom set from a store that I could just send it back to when my stay was up. So the bed is delivered and I will be honest, it was a great mattress! However, the two tables that came with it were busted up and the worst quality of any due to have ever seen. One table was useless from day one. Keep in mind, I am paying over $150 per month. I decided to use autopay so I don’t have to worry about the payments. Within a couple months the other side table completely imploded onto itself. I called the company and they told me they had complaints about the tables. Now - this is where my main complaint comes in. I had been paying $150 a month for a YEAR! So I am $1800 in for a bedroom set that is worth $1,000 TOPS! I speak to the Supervisor Randy who tells me I can purchase the set outright for another $500 and I consider that offer - but I’m Leaving the country and just don’t need it so I schedule a time for the drivers to come pick it up. Of course on the day of the scheduled pick up NO ONE SEEMS TO KNOW ANYTHING ABOUT IT AND THE PERSON I SCHEDULED IT WITH AND CONFIRMED IT WAS OUT THAT DAY. Then I find out Randy has been sent to another store and the new Manager, Gabriel was taking over. I GO to the actual store and speak to Gabriel. He assured me the drivers would be at my home later and that once the furniture was received back - no further payments would be taken automatically. Would you like to guess if that was accurate. The furniture was returned to Rent A Center on May 13. EVERY WEDNESDAY SINCE (May 15, May 22, May 29, June 5 AND June 12) $36.56 has been charged to my credit card. EACH WEEK (as well as days in between) I HAVE CALLED GABRIEL AT THE LOCAL STORE AND HAVE BEEN ASSURED THE CHARGES WILL BE RETURNED AND IT WILL NEVER HAPPEN AGAIN. I can understand that things happen. Things can be overlooked. People can get busy. But this is now just straight up FRAUD!! And each and every person I have spoken to about this have been BEYOND INCOMPETENT !!! DO NOT USE THIS COMPANY! The quality of the products Are Subpar and their employees don’t have a single clue what they’re doing!!! Shame on them for continually lying to me. It’s obvious this “Manager” doesn’t even know how to terminate an order. This will NOT BE TOLERATED!!!

They are some awesome people they work with you they really care about what's going on in your life I recommend to everybody. Comes with easy payoffs.

I've been renting to own From Rent a center since they opened up in the 80's and still rent to own from them. They are the best place to rent to own, I highly recommend going through Rent a center they are the Best. Thank You Rent a center

Tj Spiker and Terrell Thompson delivered my furniture and washer and dryer on tuesday they were very professional and very nice people they took pride in there job and took there time to make sure everything was set up and working properly they also took time to ănswer any questions or concerns i had. Tj went above and beyond the day we went in the store to meet our needs greeted us as we came through the door with a smile on her face and was vêry professional. She is the main reason we decided to rent from them. The company should be glad to have them both working for them. Places need more people like them working for them. Im very pleased with both of them

Dalton and Jeff came out last week and brought me a pull out couch and it was very very nice and they were so nice to take down my gate and put it back together and Dalton came back out today to take the couch back because unfortunately it would not fit where I needed to be. Dalton and Daniel came out today to take it off my hands, and Mary’s always help me with whatever my heart desires. Five star out of five. If you haven’t checked them out. This is a really good place to buy your furniture I’ve been going through Rent-A-Center for so 13 years and Garland at the corporate store and never really like them at corporate stores, but over here with Mary and Dalton. I really really love everybody in the store is very friendly all the time so definitely check them out. Thank y’all so much for always helping us out. P.S. M.F. Family.

Do not deal with this scam. These people told a bold face lie had me spend over 1 hours on the phone going through differnt laptops. Took all my info including sensitive personal information. Placed a order and paid by credit card. Waited almost 3 days Noone called I had to keep calling this so called corporate phone number. Finally on the 4th day someone answered the phone and said they didn't see any application. When in fact my account on their website is fully active with a shipping date that passed up. The guy transfered me to the store and claimed o the equipment is broken you need to come to a store and do a application. Previously I was told the customer service on the website isn't real those online applications does not get you approved when bluntly the website says APPROVED AND READY TO BE DELIVERED! The lady at the store Griggs st Houston Tx had such a nasty attitude talking fast trying to cover up the fact they are all lying by fast talking etc. So basically the website and all the info you put their does not matter even when I paid with my card all the necessary fees! This is openly false advertising and taking money with a fake process to trick you to believe you are approved then a store call you back and scream o it's broke you need to do an application again!