Rent-A-CenterRent-A-Center makes it easy to rent to own name brand furniture, electronics, appliances, computers & smartphones, all without using credit. Apply online.
Rent-A-Center (rentacenter.com) has 203 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Regina V.
am done shopping there once this bill paid. too long to explain.
Response from Rent-A-CenterJun 9, 2025
I’d like to hear more about your experience and help fix any issues you’re having, Regina. Could you reach out to our Solution Center at 1-800-422-8186 so they can get things sorted for you? Thank you. ^A
U R Beautiful M.
Rent a center, This company attitude is so bad, they don't know how to talk to their customers, I was paying on time every month, still got a bad attitude from them, So I gave up, come and get yo chit, And I was still bless the same day.
Response from Rent-A-CenterJul 13, 2023
Hello again! We appreciate the time you took to respond to our email. Our Digital Care team has escalated the opportunity to your location's District Manager who will be in contact in the next 48 business hours. If you have any questions, please feel free to contact our Solution Center directly at 1-800-422-8186. Thank you. ^K
Tyree H.
Rent a center has been giving me the run around for 2 weeks. I've made 2 going into 3 payments as of Saturday and I still have yet to receive what I ordered .My initial drop off date was 10/07/21 they couldn't contact my employer,Then it was to arrive today 10/12/21 between 1-3 no show come to find out I'm not on schedule at all so now the say the earliest they can get it to me is 10/14/21 ...your customer service sucks
Darren G.
I am not happy with rac forcing autopay. I have paid off a washer, ps4,queen bed,65" smart tv, and 8 PC porter cable 20 v battery tools. I currently am buying a 2pc a.c sofa set and a washer and dryer set. When you buy rent to own, you are paying at the least double what it costs at stores. The only thing that made sense to me was I could juggle my payment when I needed. They still always got paid, never had to pick my stuff up until now. As soon as I find a better deal I am having them pick up! If I am being held to on time payments I want the right price as well. I will not buy from rac again and rac can stick their new socialist ways up their ass! I have also been screwed by other places with autopay. I've had money pulled out twice more than once. When this happens you have to wait a week to get your money back. If I want to juggle my payment a little it should not bother them. Never not come in and pay
Rich
Poor CustomerSupport Help-Desk 18OO5719971
Brett James B.
I’m paying for Benifits plus and got laid off, 6 months have gone by with them not making a single payment...RAC says it’s not there problem......
