Rent-A-CenterReviews of rentacenter.com

i was wrongfully terminated from the office in fort,myers, even while i was over qualified for the job , i am 56 years old , but still capable, and my resume clearly states that, i did the heavy moving moving, and door knocking, that they required of me, but then someone came in 1 week week and a half , who was younger but still did the same, but since the manager Andrew Harris worked with him in other places, he said he had chosen him, when rent-a-center clearly states that room for growth was obtainable , he said i was let go for lack of experience , "really" I have more experience than him in a administrative way, and how much experience does it take to move couches , beds, and door knocking???this company does not follow what they preach---i know first hand

RAC ON E MICHIGAN AVE in jackson, MICHIGAN. Outstanding customer service, professional friendly and most . They help and work with you just communicate and pay ur bill on time . If you need help they will work with you. All the staff excellent customer service and support

Kingsport Tn East Stone Drive location has the worst customer service. Ive always dealt with the Johnson City Store until relocating to Kingsport. The store smells awful employees are rude and dont do their jobs. I will never return to do business ever and will let everyone I know about this.

I'm writing this review out of here discussed for the Rent-A-Center location on 19th avenue and Glendale. Since new staff and management have taken over I've been disrespected beyond belief. I have been a customer of that location for over 3 and 1/2 years almost 4 years. All my items that I purchased are paid off with the exception of a bookshelf and during that time I repeatedly let the manager know that I was unable to finish paying off the bookshelf as times are hard for everyone but I managed to borrow some money from family to make a payment. This young manager who's probably the same age as my daughter needs to learn more customer skills and professionalism because prior management and employees that were there made everyone that came in there feel like family they were respected and treated as if how they would want to be treated and sadly that previous manager and employees are no longer there. I and the rest of my family recently lost our mother just recently in the last couple days and to be continuously receiving phone calls about a payment although I understand company policy and payments being due I just received a phone call on this day as I am burying our mother and in funeral services and the gentleman that answered the phone was rude and disrespectful I will never ever recommend that location for anyone to go through for furniture or any other items. I am outraged at how I've been treated by new management and employees at that location I specifically stated to the same gentleman that continuously calls me three to four times a day to call me on Friday in hopes that I could take care of the payment including late fees however I was unable to do that and at the time he repeatedly called we were holding funeral services and arrangements. I stated to the gentleman that all future contact needs to go through management. Previous voice mail messages from the same gentleman were rude and unfriendly this is just unacceptable with employees and management treating long-term loyal customers that have otherwise paid everything off but a simple bookshelf. I had to profusely apologize to everyone in the funeral services for the disruption on the phone I am visibly and shakenly upset and how I was treated and that is also the reason for the one star if I could give no stars I would. If they're going to act like this over a bookshelf and use aggressive tactics just to get a payment and late fees I highly recommend in this review that anybody's reading do not go to the Rent-A-Center on 19th avenue and Glendale in Phoenix. This is what happens when you have young people running major corporations and there's no oversight on how their customer services critical thinking how to handle hardship circumstances I mean this is absolutely ridiculous that I've been treated this way after being a loyal customer. And if someone looks into my account they can see that I'm not a deadbeat and that I've paid off all my furniture with the exception of a bookshelf and for a company such as Rent-A-Center to allow their long-term customers be treated like this is unacceptable and I will post this on every review site possible so everybody sees how a customer who's been loyal and is enjoyed the services from Rent-A-Center has been treated during a hardship time and it was repeatedly called during a funeral and family services.

They are so disrespectful the rental center on 47 kedzie I warn you never go there they scammers over charge you disrespect you the manger Mr Nick is abusive very disrespectful and then they done did so many people like this you pay your money they take money off the card and then say you didn't pay when you realize what they have done they say owe it will go back to your card Ipay my bill faithfully every month when they did me like that I had them to come get everything out my house money is to hard to come buy to have a store to cheat you out your money never again smh

It's an Amazing Place. Employees are so helpful and willing to get whatever it is you are looking for. Works with You if You need to be late on payments. {M.L.K in Fayetteville,AR} does for sure Attn: Austin & His Crew!!

I have been working with Will for a very long time now. He is one of the most thoughtful and supportive person in all he does for his customers. He’s always making sure we get what we want and helping us in anything we need. Will supports through your purchase and then after he checks on if everything was satisfactory, he’s just an amazing man all around.

We rented a laptop from this Rent-A-Center and were late on a payment. Instead of handling it professionally, they sent a truck with a worker who banged on our door, refused to leave, and harassed us at home, even after we clearly said we would make the payment the same day. The behavior was aggressive and unacceptable. When we called the store, the manager, Omar, refused to take responsibility and allowed the worker to continue harassing us. They would not even provide the worker's name. We had to warn that we'd escalate things before they finally backed off. No customer--especially one who intends to pay--should ever be treated this way. Completely unprofessional and unethical experience.