Regal CinemasReviews of regmovies.com

They heavily advertised for Unlimited movies for $22.99 and say it pays for itself in just 2 movies but it's a big scam, they are taking it for a minimum of 3 months and you can never cancel it forever they keep charging your credit card. there's no way to cancel it No direct phone, does not respond to email, Total Fraud.

IF YOU'RE DISABLED, DON'T GO TO REGAL CINEMA. The manager there, named Chris, does not honor the free companion ticket, even though this is Regal's corporate policy. When I showed him the policy in writing, he said it was his prerogative whether to give me a free ticket. It's very difficult to take my husband to the movies, but I attempt to do so since he loves it so much; he has dementia and is wheelchair bound. It's very disappointing to be treated in this manner. :(

I went to see Barbie yesterday. There was no one in the ticket booth and no sign telling you to come inside to buy ticket. I bought a ticket at the concession stand. I asked the young man about what kind of wine they had. He pointed at the cooler. I again asked what kind of wine because I could not read the labels from the other side of the counter. He bent down and pretended to read the labels but he looked very confused. I started to question if he could read...so I just ordered a beer. A TWELVE DOLLAR beer?!?!?!?! Seriously? I could have purchased this can of beer at the gas station for $3, so I would understand paying $6 for the same can at the movie theater but $12??? Four times the actual retail price of the can of beer. And movie theaters wonder why people are not coming to the theater to see the movies, but are waiting for it to come out on a streaming service. Get a grip Regal.

I went to the Regal Biltmore Grand theater where I was treated like Gold.I had a wonderful time.First,I started with snacks.The staff was so intentive.Popcorn was full,great ratio of butter salt and fresh and hot.The cherry icee hit the spot.I made it before the movie trailers stopped .The movie was great too.After wards I had a kind employee refilled my drink and asked if I like more popcorn .I was happy from the attention I received.The members of regal staff that went above and beyond were LISA ,AND BETH .I made a small mess.But,staff DEREK cleaned it right away before a mess was notice.I was also asked How I was doing by Management AMBER and LISA.If you need a special night out you should consider the door to floor to counter and everything in between service. Made a average night feel as though I was royalty.Thank you I will be back.

Took my 2 grandsons to movie that was supposed to be 3D. When I purchased the tickets the cashier said this movie is not 3D. I said that’s strange because it said it was on the website. Go in and immediately realize that it’s blurry. Sit down and after a while feel like I’m getting a headache so I go back out to the cashier and say, are you sure it’s not 3D because it’s blurry. She says no it’s not. Go back in and sit for a while and decide I’m not paying $44 for a headache. Go back out and ask for a manager. He says, we’ll ma’am do you have your 3D glasses. Says it like I’m stupid. Sir, I realized it was 3D when I walked in but when the people who work there refuse to listen to what you’re saying what can you do. Unless it’s possible that they work there and actually can’t read that it was 3D.

Not once, but twice, I had to reach out to CS reps because I do not get the full amount of points from a purchase, only the tickets, despite the copy saying that points from both tickets AND concessions. When your infrastructure is broken like this, it erodes trust, and I've gone to other theaters with no reward programs simply to not be bothered trying to get what Regal promised.

We saw Barbie at Regal Cinema Warrington, PA, last night at 6:50 pm. The theater was hot and the movie & previews were way too loud. There weren’t many people in the theater so you need to Lower the volume!!!

I bought a $100 gift card in 2019 from a promotion for an extra $20 for food and beverage. Covid hit, but they told me it would never expire. During that time I changed my email address and recently could not find the digital gift card. Called customer service and they said I needed the gift card number in order to redeem it - even though they had my name, my old email, and an indication I had purchased it. So I am out $100. Will never go to Regal again - AMC and CMX are my new go-to theaters.