Regions offers a full spectrum of banking services. Visit us online or at one of our many bank branch locations for checking, savings, mortgages and more.
Regions Bank (regions.com) has 509 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Alex
It is interesting that after using the Regions bank for more than 2 years, my checks deposited into my account are still put on a 10 day's hold. Also the employees do not know how to read their rules. Met an African American Female cashier in Brookhaven branch GA and she was so clueless. I know I am leaving the bank in 2 weeks after my check clears. Good luck you all.
Robert T B.
They are horrible! Last bank to pay back the TARP money. That says it all!
Y P.
I am a disabled woman living in New York, and I’m absolutely horrified by the treatment I received from Regions Bank. I’ve been a loyal customer for over years, but when I needed them the most, they turned their back on me in the most heartless way imaginable. Recently, I was diagnosed with a life-threatening condition that required immediate surgery. The doctor bills piled up, and I desperately needed to transfer funds from my Regions account to cover the expenses. Imagine my shock and terror when I found out that Regions had locked my account, frozen my assets, and blocked my access to Zelle, leaving me completely helpless at a time when my life was literally hanging in the balance. I tried to resolve the issue over the phone, explaining my dire situation. I begged them to help me transfer the funds so I could pay for my surgery. Their response? Cold, indifferent, and downright cruel. They refused to close my account or release my funds unless I traveled to their nearest branch—in Florida! I live in New York! How is an elderly woman, struggling with health issues, supposed to make such a long journey just to fix a problem that they created? Their so-called customer service showed zero compassion, zero understanding, and zero humanity. They told me that there was nothing they could do unless I showed up in person, as if my health and life didn’t matter to them at all. I was left feeling utterly abandoned by a bank that I had trusted for two decades. Regions Bank, how dare you treat your customers like this? How dare you put my life at risk because of your bureaucratic nonsense? I hope others see this review and think twice before banking with you. No one should have to go through the nightmare I experienced. You almost cost me my life. Shame on you, Regions Bank. Shame on you.
Jay Spann S.
I have NEVER had a better experience with Regions on E. Texas Bossier, the bank manager, Paige, and Anita, her wingman. They treat me like family, always seeking my best interest and providing advice. Two vehicle loans are part of a "can-do" team. While putting together my car loans, we discussed money management for my business, and they discussed how my operating capital could be put into other interest-bearing ways and use Regions so I could gain interest. I will NEVER go the way of car dealerships slamming my credit and playing con games. Thank you, thank you. Thank you.
Jerry T.
Absolutely the worst frickin bank causing over $10k loss from my checking account with them about two years ago. A woman living with me had gotten ahold of my card info and made a couple purchases so I cancelled my card. Along with being issued a new card they sent another bank debit card through the US Mail after I told them DO NOT under ANY circumstances send another card to my house!!! She retrieved it from the the mailbox and commenced to draining my account before I realized it and then disappeared to avoid prosecution cleaning everything out of the house as well, her family helped to facilitate this. I was lied to when opening the account concerning having to use your pin number for any card transactions to start with. I should have known better, still trying to get my money back from their mistakes.
Charles
Crestview location needs work on speed at drive through. Sat in line at drive through waiting for 30 min to be seen while the other drive through lanes zipped right on through.
Alex M.
I would like to say a review about Stephanie Rappaport. From the 13944 North Dale mabry Tampa Florida 33618 she was outstanding in helping me with my situation very fast and helpful which I love when they are fast and not sitting and taking forever to do what you need again outstanding employee.
John P.
They need to be closed down!!!!
