Regions BankReviews of regions.com

This is the absolute WORST bank I have EVER dealt with. There has been problem after problem. Save yourself the trouble and go elsewhere. I'm taking my business's banking elsewhere. Along with my husband’s personal account come Monday.

I usually do not do bad reviews but my experience with Regions Bank the past 11 days need to be told. I made a bill payment June 26 for 1000.00 and another 1000.00 was sent again I called and they said they could do nothing until it posted so I called the next day disputed the transaction was led to believe it was in motion. For 11 days I have been on the phone for hours on hold lied to with misinformation and conveniently disconnected. Out of 9 people I only talked to 3 people that I felt like was trying to help me. I also found out some of them were working from home dogs barking and put on speaker while they were walking around. A complaint supposedly I put in with no acknowledgment and found out Saturday nothing had been done to get my money back and no one can tell me how this happened. I retired from Regions Bank and it was a wonderful company but the customer service are so unqualified you can’t rely on if they know what they are doing now. It has been 11 days with no response from the complaint department told they would contact me 24-48 hours another untruth. I hope no one experience this situation when the money could have made a difference in putting food on the table.

The worst - trying to close an account of a deceased relative - they have the will - they see we have gone thru probate (small because it’s less than 40k) - still unable to close the acct- just a run around - now saying we have to open an estate acct with them of course and slowly close it - dealing with Regions 😡

Regions Bank is by far one of the worst banks I have ever dealt with. If they have fraudulent charges on my account and going through the whole process. They still felt the need to charge me an overdraft fee, even when the fraudulent charges are under review. I believe this is very poor business, bottom line is bank is all about the bottom line and how they can get money out of the pocket of their customers. I will be going to a Regions Bank branch and closing this account today. Like I said this is the poorest banking establishment I have Ever had the displeasure Of banking with.

If I could leave -10 stars I would. Worst bank I’ve ever had. I deposited a check on November 2023 which cleared in my account, but Regions thought it was fraud. I told them it’s not, but now my account has been FROZEN going on 10 months. I’ve been to countless branches, the branch managers are useless, they say a ticket is open and I’ll get a call or email back and NOTHING. I have been harassing everyone for an answer and still NOTHING. I want my money, this is ridiculous

Lodge my check and they put a hold on my check for 2 weeks and I need my money. And cannot cancel the request.

As a business customer for over 12 years this is the worst bank to EVER DEAL WITH! Save yourself the hassle and go elsewhere I’m about to close my business account and personal account!

I have a fiancee who is living in another country and send periodic Western Union deposits to her. Normally I do these transactions at Walmart service desk but with a holiday the next day I expected a longer wait in line. With a Regions bank closer I decided to go there when I saw they also perform these transactions. Since it was still through Western Union, I only anticipated maybe a higher service charge. But where they got me was on a $1000 transfer the exchange rate was $130 less than what she would have received through same transaction from the same money transfer company at Walmart. Exchange rate had not even been shown to me and is so different than ours you need a calculator to convert. All the bank representative said was that is the way it is, sorry you were unhappy with our service. Unhappy..he'll yes I feel money was stolen from my fiancee.