RefillsReviews of refills.com

Response from RefillsJul 12, 2026

Thank you for taking the time to share your experience. We're especially pleased to know that Ashley provided friendly and attentive service during your call. Taking the time to confirm information, ensure understanding, and clearly explain. Thank you for choosing us, and we look forward to supporting you throughout your journey with us.

Response from RefillsJul 12, 2026

Thank you for your fantastic review! We're delighted to hear that you were pleasantly surprised to receive support on a Saturday and that our availability made such a positive impression. Thank you for choosing us, and we're always here whenever you need assistance.

Response from RefillsJul 12, 2026

Thank you so much for taking the time to share your experience. We're especially pleased to know that Ronald was kind, knowledgeable, and helpful in resolving your billing issue quickly. We'll be sure to pass along your kind words to Ronald—he'll be delighted to know that his support made such a positive impact on your experience. Thank you again for your feedback and for choosing us.

Response from RefillsJul 12, 2026

Thank you for taking the time to share your feedback. Providing excellent support and ensuring our customers feel valued is always our goal, so it's wonderful to know we made a positive impression. Thank you for your kind words. We look forward to supporting you and helping ensure you have a successful experience.

Response from RefillsJul 12, 2026

Thank you so much for your wonderful review. Taking the time to explain things clearly and ensuring our customers feel comfortable and supported is something we truly value. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you again for your support, and we look forward to assisting you whenever you need us.

Response from RefillsJul 12, 2026

Thank you for sharing your feedback. We sincerely apologize that you did not receive a response to your messages and understand how frustrating that must have been. We're pleased to hear that when you called, your issue was resolved promptly. Thank you for your patience and for giving us the opportunity to assist you.

Response from RefillsJul 12, 2026

Thank you for taking the time to leave a review. We're delighted to hear that you found our service polite and pleasant. Providing friendly, respectful, and professional support is very important to us, so it's wonderful to know that your experience reflected this. We truly appreciate your feedback and your support. Thank you for choosing us, and we look forward to assisting you again in the future.

Response from RefillsJul 12, 2026

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Rebecca was able to help you resolve the billing issue and make the process as smooth as possible. We understand that forms and computer-related tasks can sometimes be challenging. We'll be sure to share your kind feedback with Rebecca. She will be delighted to know that her assistance made such a positive difference. Thank you again for your thoughtful comments and for choosing us.