Jill P.
Celine went above and beyond for me…
Celine went above and beyond for me today! I have been getting the run around t from other people I’ve talked to and waiting for over a week to get this resolved and she did it in a few hours!! I want to thank her for really helping me! I was starting to get beyond frustrated and was going to go with another company because it should never be this hard to get a product. Thank you so much Celine!!
Response from RefillsJul 12, 2026
Thank you for sharing your experience with us. We're thrilled to hear that Celine was able to step in and resolve your issue so quickly after you had spent over a week trying to get it sorted. We sincerely apologize for the frustration and inconvenience you experienced leading up to this. We'll make sure your kind words are passed on to Celine—she'll be delighted to know that her dedication and efficiency made such a positive impact. Thank you again for your patience and for giving us the opportunity to make things right.