RefillsReviews of refills.com

Response from RefillsJul 13, 2026

Thank you so much for your wonderful review! We're especially pleased to hear that Ronald D was able to assist you promptly and make it easy to pause your refills until you're ready to continue. We'll be sure to pass along your kind words and recognition to him. Thank you for trusting us with your treatment journey.

Response from RefillsJul 13, 2026

Thank you for taking the time to leave us a review. We're delighted to hear that you found our team to be helpful and patient. Your kind feedback means a great deal to the team, and we'll be sure to share your comments with them. Thank you for choosing us, and please don't hesitate to get in touch if there's ever anything else we can assist you with.

Response from RefillsJul 13, 2026

Thank you for taking the time to share your feedback. We understand how frustrating it can be to encounter difficulties with the online platform and to experience delays when seeking support, particularly regarding auto-renewal concerns. We take comments such as yours seriously and would appreciate the opportunity to investigate your concerns further and work toward a resolution. Please contact [email protected] directly with your account details so that we can review your case and assist you as quickly as possible. Thank you for bringing these issues to our attention.

Response from RefillsJul 13, 2026

Thank you for your wonderful review! We're delighted to hear that you received excellent and prompt service. Providing timely support and a positive customer experience is our top priority, so it's great to know we met your expectations. We truly appreciate your feedback and thank you for choosing us.

Response from RefillsJul 13, 2026

Thank you for your wonderful feedback! We're thrilled to hear that Jordan provided such fantastic support and went above and beyond to assist you. We'll be sure to pass your kind words on to Jordan, who will be delighted to receive your recognition. Thank you for taking the time to share your experience.

Response from RefillsJul 13, 2026

Thank you for taking the time to share your experience. We understand your concerns regarding the renewal charge, the cancellation process, and the support you received. This is not the experience we aim to provide our customers. We would like the opportunity to investigate your account further and review what happened with your subscription, billing, and cancellation requests. Please contact [email protected] directly with your relevant information so that we can locate your account and work towards a resolution as quickly as possible. We appreciate your feedback, as it helps us identify areas where we can improve our processes and customer experience.

Response from RefillsJul 13, 2026

Thank you for taking the time to share your experience. We are especially disappointed to hear about the challenges you faced when trying to contact our support team. Providing timely assistance is a priority for us, and we apologize that you did not receive the response you deserved. Feel free to reach out to [email protected] and a professional Support agent will contact you back to resolve and queries you may have further. Thank you again for your feedback.

Response from RefillsJul 12, 2026

Thank you for taking the time to share your experience. We'll be sure to pass along your kind words to Marcus. Feedback like yours is greatly appreciated and helps motivate our team to continue delivering excellent service. Thank you for choosing us. We truly appreciate your support and look forward to assisting you whenever you need us.