RefillsReviews of refills.com

Response from RefillsJul 14, 2026

We're delighted to hear that you found our service courteous, prompt, and friendly. Providing excellent customer care and ensuring our customers feel supported throughout their journey is always our top priority. We truly appreciate you taking the time to share your experience and thank you for choosing us.

Response from RefillsJul 14, 2026

Thank you for your wonderful feedback. Providing personalized guidance and encouragement is incredibly important to us, and it's rewarding to know that our commitment made a positive impact on your experience. We appreciate you trusting us to be part of your journey and look forward to supporting you every step of the way as you continue working toward your goals.

Response from RefillsJul 14, 2026

Thank you for your review! We're delighted to hear that you had a positive experience with our customer service team. Providing helpful, professional, and compassionate support is at the heart of what we do, and it's wonderful to know that we were able to meet your expectations. We truly appreciate you taking the time to share your feedback.

Response from RefillsJul 14, 2026

Thank you for taking the time to share your experience! We're delighted to hear that our customer service team was able to assist you and provide the support you needed. We understand that issues can arise from time to time, and we're glad our representative was able to help resolve the situation with professionalism, patience, and understanding. Thank you for choosing Refills and for trusting us with your care.

Response from RefillsJul 14, 2026

Thank you so much for your wonderful review! We're delighted to hear that Jordan was able to help get your account back on track and ensure that your order was shipped successfully. We'll be sure to pass your kind words along to Jordan—she'll be thrilled to hear that her support made such a positive impact. Thank you for choosing Refills and for taking the time to share your feedback.

Response from RefillsJul 14, 2026

Thank you for taking the time to share your experience. We're pleased to hear that our team was able to assist you with your auto-refill request during a time when your treatment needs changed. We understand that health circumstances can evolve, and it's important to have flexibility with your medication plan. We're glad we could help by placing your refills on pause, giving you the option to resume them in the future if and when you're ready. Thank you for choosing us, and we wish you all the best with your ongoing treatments.