RefillsReviews of refills.com

Response from RefillsDec 17, 2025

Thank you for sharing this, and we’re very sorry for the frustration and concern this delay has caused, especially given the amount you’ve invested. We understand how upsetting it is to be told to expect an update and then not receive one. This is not the experience we want for our customers. Please reach out to [email protected] so our team can review your order directly and provide clear next steps.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re very sorry for the delay and lack of communication you’ve encountered. We understand how frustrating it is when delivery expectations aren’t met and when it’s difficult to reach someone for updates, especially when medication handling is a concern. This is not the experience we want for our customers, and we’d like the opportunity to review your order and address these concerns directly. Please contact [email protected] so our team can look into this further and assist you.

Response from RefillsDec 17, 2025

Thank you for sharing your concern, and we’re very sorry for the frustration this has caused. We understand how upsetting it is to experience a delay while charges are processed as scheduled. This is not the experience we want for our customers, and we’d like to review your order and billing details directly. Please contact [email protected] so our team can assist you.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re very sorry for the delays and confusion you’ve encountered. We understand how frustrating it is when response times, delivery expectations, and billing incentives do not align with what was communicated. This is not the level of service we aim to provide, and we’d like the opportunity to review your account and address each concern directly. Please reach out to [email protected] so our team can look into this further and assist you.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re very sorry for the frustration this caused. We understand how upsetting it is to feel misled, especially when decisions are made quickly and without the clarity you expected. This is not the experience we want for our customers, and we’d like the opportunity to review what happened and address your concerns. Please reach out to [email protected] so our team can look into this directly and assist you.

Response from RefillsDec 17, 2025

Thank you for such a great review! We’re thrilled to hear that ordering has been easy, support has been responsive, and your shipments have been reliable. We truly appreciate your kind words about our pricing and will be sure to pass the shoutout along to Taylor.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re very sorry for the frustration this has caused. We understand how stressful it is to wait for shipping updates and to receive delayed responses, especially when you’re trying to plan around travel. This isn’t the level of communication we aim to provide, and we’d like to review your order and concerns directly. Please reach out to [email protected] so our team can assist you further.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re truly sorry for the frustration this caused. We understand how upsetting it is to feel unheard, especially when communication is delayed and expectations around fulfillment are not met. This is not the experience we want for our customers, and we would appreciate the opportunity to review what happened in your case. Please reach out to [email protected] so our team can look into this directly and address your concerns properly.