RefillsReviews of refills.com

Response from RefillsDec 17, 2025

Thank you for your wonderful review! We’re so glad to hear Taylor provided excellent support and that your refill process was smooth and timely from start to finish. It’s great to know everything went through quickly and arrived as expected. We truly appreciate your recommendation and look forward to continuing to support your refills.

Response from RefillsDec 17, 2025

We’re very sorry to hear this and understand how frustrating it is to feel unheard, especially when items are missing from your order. This is not the experience we want for our customers, and we’d like to review this immediately. Please contact [email protected] so our team can look into the missing vials and work toward a resolution.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re very sorry for the frustration this caused. We understand how disappointing it is when delivery timelines are missed and communication feels unresponsive. We’d like the opportunity to review your order and address your concerns directly, so please reach out to [email protected] and our team will assist you as quickly as possible.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re very sorry for the delay and lack of communication you’ve encountered. We understand how frustrating it is to see an order remain in processing without clear updates after you’ve already been charged. This isn’t the experience we want for our customers, and we’d like to review your order directly. Please contact [email protected] so our team can look into this and assist you promptly.

Response from RefillsDec 17, 2025

Thank you for sharing your experience, and we’re truly sorry to hear how frustrating this has been for you. We understand how upsetting it feels when expectations do not align and when support does not feel responsive or helpful. This is not the experience we want for anyone, and we would appreciate the opportunity to review your situation directly and address your concerns. Please reach out to [email protected] so our team can look into this further and assist you.

Response from RefillsDec 17, 2025

Thank you for taking the time to share your experience, and we’re truly sorry for the frustration you encountered. What you described is not the level of service we strive to provide, and we understand how disappointing it is to feel unsupported after investing your time and trust. We would appreciate the opportunity to review your situation directly and see how we can address your concerns. Please reach out to [email protected] so our team can look into this further.

Response from RefillsDec 17, 2025

Thank you for your kind review! We’re so glad to hear you’ve had a great experience and that Taylor has been quick to support you whenever questions come up. It’s wonderful to know you’re seeing results and feeling good about your progress.

Response from RefillsDec 17, 2025

Thank you for your kind review! We’re so glad to hear you had a great experience with Taylor and that your order arrived with everything you needed. We appreciate your patience with the holiday delays and truly value your recommendation.