RefillsReviews of refills.com

Ordered on April 24, today May 1, order hasn’t been fulfilled. Fighting for my refund for ORD-1011773. Have been getting no response thru their customer support. Had to send an email to get a “canned “ response that said “ I'm really sorry for the frustration and delay you've experienced with your order. Your prescription is still being processed at our pharmacy, and we're working to get it filled and shipped as soon as possible. You can check your order status by logging into your portal at login.refills.com or, if you're using our new portal, at app.refills.com. Our policy allows for a full refund if your order hasn't shipped or been fulfilled yet. If your prescription isn't approved, any payment hold is automatically released within 3–5 business days. I'm connecting you with our team now to help with your refund request.” Shouldn’t be an issue when the dashboard doesn’t say that it’s being prepared!!!Been like this since April 24. HORRIBLE!!!!! Don’t order from here. It took my credit card company to get involved to resolve the situation.

Very attentive, fast shipping, and great quality meds!

My provider suggested the NAD+ injectable and honestly its a game changer.I have got so much more energy for my kids now.and i wanna say thanks to the support team for explaining the process so clearly, i have never felt more supported in my health journey.

This company is a complete and total scam. I had to change GLPS from MANJARO which I was on 12.5 mg injectors weekly loosing really good. I decided to try refills.com. They started me off at 2.5 mg vials weekly and they said they had to start me off on the low dosage because it’s a different type of medicine. Well it came to my refill after 3 months and I filled out the questionnaire and was told they approved was my new dosage. They prescribed the same dosage.. I have tried emailing support well then they refer me to the doctors section and the doctors them refer me back to support.. NO human contact and I was mislead when I signed up. They took 600 and it’s no longer working and now they say “we don’t have a higher dose”

Website is easy to use. Meds arrived on time and as directed. Support was easy to get ahold of.

I have purchased from a couple of different companies and so far this one is right up there. I will say I had a hiccup with customer service but they corrected it and paid attention so that made me happy. They are the least expensive GLP one provider I have found and so far even after the hiccups, their customer service has been good.

I have been trying for two weeks to reach someone about my most recent order. It was misdelivered by FedEx & I have the proof. I have left messages and sent messages through their support system & still no resolution. One message said package was delivered. Another said my order was being reprocessed. Neither are true! Unable to reach an actual person to get accurate i for information

I have lost 22 pounds so far and the flat $159 monthly rate is a huge relief compared to what my local clinic was charging.