RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Cyrus S.
May 5, 2026
It was easy thank you!!
It was easy thank you!!
Response from RedBox RxMay 10, 2026
Thank you for your kind review Cyrus!
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Gabriel P.
May 5, 2026
Quick and easy.
My expereience with Red Box was great. All questions answered, questionare was pretty much well detailed. I went through the process answering all questions, which was done on a Friday, by Monday I had an answer, a positive one, which was great. all went smooth and easy. The service is great, just waiting for medication to arrive, order was placed in a fast manner. Thank you Red Box.
Response from RedBox RxMay 10, 2026
Thank you for your kind review Gabriel! We are so happy to hear about your experience with RedBox Rx! Please don't ever hesitate to reach out to our team at either 844-733-2697 or [email protected] if you have any questions or concerns for us. We are here and happy to help you receive the care and support you deserve!
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Janeen B.
May 3, 2026
It was easy to use and not a lot of…
It was easy to use and not a lot of crap added on
Response from RedBox RxMay 10, 2026
Thank you for your kind review Janeen!
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for your O.
May 3, 2026
So thankful that this service is available!
This is my second time using RedBox and I'm thrilled to have this service. I spoke with NP Tiffany. She was professional and helpful. With that being said the service needs to improved, as both times I've waited for quite a while to be connected with someone and resorted to calling in while I'm still on the video call from my computer. This did happen with Tiffany and she went above and beyond to take care of me. Thank you!
Response from RedBox RxMay 10, 2026
Thank you for your kind review and for your feedback! Sometimes technical barriers don't allow our normal process to be completed. We recognize that how we handle these situations and respond to our patients is important. Please don't ever hesitate to reach out to our team at 844-733-2697 if you ever have any issues connecting with the provider. It is very good to hear that the provider was able to assist you. Should you wish to, we would appreciate it if you would reach out with details about the technical error you experienced. That way we can attempt to identify what the error may have been and help you and other patients have a smooth and easy experience!
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Jared
May 2, 2026
Last week I had to reschedule an…
Last week I had to reschedule an appointment do to a provider being sick, that is fine, things happen. Today however, I log in and join my first appointment with no trouble. The second appointment did not go as well. I sign in and join for the second call and then wait for 40 minutes only to be notified that my provider marked me as a No-Show and I am told that I will have to reschedule. The next problem is that when I try to reschedule, I am unable to because the treatment is under review. I go over to my treatments and then it asks for another $35 to schedule my next appointment
Response from RedBox RxMay 10, 2026
Thank you for bringing this to our attention Jared. Your experience is not the level of service we aim to provide for our patients, and we want to ensure you are taken care of. If you have not done so already, please either give our team a call at 844-733-2697 or email us at [email protected]. Your feedback is important to us, and we appreciate the opportunity to improve your experience.
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Mark H.
May 2, 2026
Appointment went fine once we got on a…
Appointment went fine once we got on a phone call. I was in the waiting room but the doctor couldn’t connect with me online. Otherwise easy.
Response from RedBox RxMay 10, 2026
Thank you for your feedback Mark! I'm sorry you experience some technical difficulties during your visit. Please don't ever hesitate to give our team a call at 844-733-2697 if you have any trouble connecting with the provider. We are here and happy to help!
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Christine W.
May 1, 2026
Quick, easy & efficent!
I’ve now used RedBox Rx twice. I’m impressed with how easy it is! The site is very easy to navigate. The response time is also extremely quick. I submitted my request and had a response in a couple of hours.
Response from RedBox RxMay 1, 2026
Thank you for your kind review Christine! We appreciate you giving our services at RedBox Rx a chance!
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Mya W.
Apr 30, 2026
It’s a scam
It’s a scam! I showed up for an appointment the provider never got on the video chat ! My card got charged. Literally a scam !!!!I had to speak to two different people with no resolve. I wouldn’t be calling if I missed an appointment I literally waited for 20 minutes . If you miss the appointment you have to complete there questionnaire again! I did it 3x the lady said I would have a credit at checkout that didn’t happen. It only wanted to charge my card again!! I’d rather pay $200! dollars with a local doctor then go through that again.
Response from RedBox RxMay 1, 2026
We are truly sorry to hear about your experience Mya. We would like to look into what occurred with your visit further and ensure you are taken care of. Please reach out to our Patient Care Advocates at either 844-733-2697 or by email at [email protected], and we will do everything we can to resolve this for you. If you contact us by email, please make sure to provide your full name and the email address associated with your account. Thank you for your feedback—we hope to hear from you soon and be given the opportunity to improve your experience.
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