RealTime LaboratoriesReviews of realtimelab.com

I am getting ready to treat for cancer the day my 400 dollar dog urine test came a 2.00 plastic vial this company insisted that i sign for it. I had vets and people interested and have spent thousands on my own tests for mycotoxins. Paul was very rude and violated the ADA when he claimed that the urine magically leaked out and refunded my money because I complained about a signature. I have and will continue as a EI inspector a canary treating with many mds and vet to use other labs I am contracted with Paul is an arrogant petulant little man with no clue to the laws of the ADA or decent business. Texas AG can figure out it all in weedoggie texas while I treat for cancer. Such a lack of profe and empathy maybe one of the women in his life will get ovarian cancer and he will grow a set of well human decency

The instructions were clear and the results were clear. RealTime Labs did what they were going to do in the time they said they would do it. What more can you ask for.

The kit did not include the collection cup. It's also been over a week and a half since I sent in the sample and I have not gotten my results yet.

Fast and easy

Was disappointed that your webpage that offers coupon never came through. Entered email and submitted as directed. Did it twice. Other than that, all was good and directions for capturing specimen were clear.

Fantastic...easy test, fast response time, good customer service and Dr Matt called me right when I requested explaining results; he did not rush me at all giving helpful answers along with very good advice. Thanks for taking such thorough care of your patients! Definitely recommend

I WOULD HAVE GAVE REALTIME LABS 5 STARS BUT I HAVE CALLED 2 TIMES AND LEFT MESSAGES FOR SOMEONE TO RETURN MY CALL SINCE NO ONE ANSWERED THE PHONE. NO ONE BOTHERED TO RETURN MY CALL. POOR CUSTOMER SERVICE. BUT AS FAR AS I KNOW THEIR LAB WORK IS GOOD. THEY DO SEND THE RESULTS VERY QUICKLY.

My husband and I were traveling out of the country and needed a specific CoVid test completed within 3 days of travel to enter the country. RealTime offered an approved test, so we drove down on a Saturday morning. We arrived a little early and were both tested before our initial, individual appointment times which was awesome. We received our test results via email long before the 48 hour promised window which was awesome as well!! The test was not too painful and the administrator was sweet and attentive to our questions. My only complaint is that communications via phone and email are poor...but we got what we needed and had no trouble entering the country with the document that was emailed. Would definitely recommend this company...just don't expect answered calls or emails. ;)