RealTime LaboratoriesReviews of realtimelab.com

It would certainly help if you gave a correlation between the units you use and those used by your competitor. I had two tests by them previously and am having difficulty comparing your results with theirs. Kathleen Taylor

I got the lab results quite easily but I did find the instructions that came with the test confusing as far as shipping. There was no explanation on the shipping paperwork and when I called their lab for help, no one returned my calls after two attempts. I had to phone the shipper for instructions. I did not have this issue with Great Plains Labs, all was explained. I would tell Real Labs to be more explicit in their paperwork and to be available for any questions someone may have.

Excellent service

Results came super fast and when I did call to ask a question they were very helpful. Will definitely recommend to others

Paul was very helpful and he clarified exactly what I need to do with my Emma Tests. I will be sending in my tests in the next couple of days. Thank you!

Fast, efficient and painless. Thank you

It’s my opinion that this company is dishonest and completely untrustworthy. I took dust samples for their EMMA test and for another company’s Ermi test from my apartment on the same day. The EMMA test came back 0.00 for all mold species, and the Ermi test came back positive for many of the same species. Some levels were considered safe and others were in the high range. It makes me think that this company didn’t even actually test my sample!!! I feel like I was completely defrauded by Real Time Labs. I’m a single mom and this was a lot of money for me to spend. I feel like I got conned out of $400. I HIGHLY RECOMMEND never using this company EVER!

This a terrible company. I did not want the test put on my CC, if ins didn't pay. They were informed of that before they did the test. I see they took my money without my authorization . I have never gotten any test results.The owner of the co actually started yelling at me on the phone."You ordered this test, you are paying for it!"