RCIReviews of rci.com

Extremely untrusted agent. I had two properties both managed by Mr Haider owner of RCL. One ended up rented to multiple tenants without my consent. The second handed back to me tenanted which should have been vacant. It took me 2 years to evict them with legal cost of over 11k. The business is poorly managed with little knowledge. I would like to warn anyone willing to do business with RCL.

RCI used to be a great company, no longer. If your home resort is a member of RCI and International Intervals, I would drop RCI and go with International Intervals. If they are only with RCI, then I would write letters, make calls to your home resort and request them to include International Intervals with your membership. The more letters they receive, the better chance they will include them.

After 30 years with RCI, I’m done. The current points structure is designed to leave you constantly short of what you need to book a stay, leaving you stuck paying maintenance fees for vacations you can't even take. I haven't been able to book anything decent in 3 years. You're far better off booking directly through Hilton Honors or Wyndham Rewards. RCI no longer cares about its original customer base.

RCI miente u ocultan información para que adquieras una semana con ellos, y te dice que pagues extra para que tu reserva sea flexible, y si quieres un cambio de fecha te quieren cobrar extra. Lo cual nunca nos mencionaron.

RCI makes grand promises and delivers the lowest of low class. We recently stayed at the patriot Inn in Williamsburg, Virginia. It is my opinion that I thought I was sentenced to life in prison. They would send me to the patriot Inn. Long boring hallways. A so-called meeting room with four chairs and a book. It’s laughable to think anyone would have a substantial meeting in this dump. If you think the patriot in is higher than a half star than you are easily satisfied. There is no lounge. There are no amenities that you can purchase. We had to give a tip to the person who does housekeeping to get towels. You have the same sheets and towels for the entire week. It is as bland as bland can be. Stay away from this dump and furthermore stay away from RCI they make promises and they don’t keep any of them. 20 years ago I had a timeshare at Eagles nest in Marco Island, Florida. It was the top of the line. A beautiful condo right out on the ocean. I traded it for a place in the Poconos. When I arrive in the Poconos, the place was so dilapidated and so awful that I gave up whatever I paid for it and left immediately. RCI promises you to the moon and gives you crap. Don’t ever deal with them. I warned my wife to stay away from them, but because we had points, she gave them a chance. We blew out of the place midway through and went into Richmond, Virginia to a beautiful Hilton hotel, and never look back. I don’t know what more I can say but . RCI sucks.L07/04/2026

Seems RCI has forgotten what made them big. Value, selection, convenience. All what seems to be missing since new ownership. There’s a true story of a U.S. company that hired a pen pusher/ numbers cruncher Apple C.E.O. Thinking it would make them better. They stripped the deals/coupons and went to single pricing. The customers left as they no longer perceived value. The stock plummeted and the company filed bankruptcy, never recovered. They forgot what made them big. RCI has stripped the exchanges , the reason we deposit our weeks. They’ve stripped the Last call options, our perceived value for being a member. They’ve left us with overpriced rentals on the units we used to exchange for and try to tell us it’s less than other sites. Hardly, I’ve rented Airbnb’s for less. Motto of this story is “ If it’s not broke don’t fix it” RCI you’ve forgotten what made that company great. You’ve got some pen pusher/ numbers cruncher at the helm that could be your doom. I’d fire that person and go back to what made you great while you still can.

I have been a loyal member of this vacation resort for over 20 years, and this experience has been incredibly disappointing. I had to cancel my vacation due to unforeseen circumstances. Even though I purchased points protection, I was still required to forfeit the payment I made. That completely defeats the purpose of paying for protection in the first place. After two decades of loyalty, I expected much better customer service and a policy that reflects compassion and flexibility. Life happens, and many hardworking, low-income families save for months or even years to take a vacation. Losing that money places an unnecessary financial burden on people who are already struggling. It's time for this company to review and update its cancellation and points protection policies to better support loyal members and accommodate families facing financial hardships. Customer loyalty should be valued, not overlooked. I hope management takes this feedback seriously and makes meaningful changes so other long-time members don't have the same disappointing experience.

We were able to get out of our timeshare by deeding it back to the resort. They let us out for a fee and legal fee to record deed back to them. Then I ask to cancel our RCI membership in that we do not own a timeshare. Ar first they said we will send you a refund. Now they are saying someone has use .of our time share and they cannot give us refund. Then I get E mail they will check into this. For the most part we have liked RCI in the beginning but it seem to get harder to get a decent timeshare exchange unless you are willing to spent a lot of money. All we want is to be out of RCI now that we have no timeshare. I was a young police officer with a family and timeshare gave us opportunity to enjoy space. Now I am retired Detective Law enforcement and Private and don't need timeshare or RCI. I hope they do the right thing!