Angela D.
Just had a call from a debt collector…
Just had a call from a debt collector as RCI say they have not collected our monthly deposit since September 2023. When we signed this agreement you had all our details, Name, phone number email address but none phoned or emailed to ask what had transpired, but you chose to send our details to a debt collector even though you made no contact to establish why to payments had stopped. I am far from impressed with RCI and should never have committed to sign any agreements with this terrible company. They are now saying we need to pay US2,000 to get out of the agreement or pay the US1212 for the arrears! It would have been nice if someone from RCI had contacted us before going to the Debt collectors as RCI can sell their unscrupulous deals but have no customer service system to contact the customers if there is a problem!
Response from RCIFeb 21, 2024
Hi Angela, we don't use debt collectors as we are simply a timeshare exchange company. We don't own or sell timeshares. Feel free to email us at [email protected] with questions. Kind Regards, RCI North America



