QwintryReviews of qwintry.com

Before placing my order, I contacted support to confirm they could deliver the item I wanted to buy. I provided them with a link to the product. They assured me everything was fine and they could deliver it without any issues. So, I went ahead and placed the order. Once it arrived, I initiated the delivery process. However, they then contacted me and informed me that they were unable to deliver it. There was no explanation or apology provided, which was frustrating and ended up wasting both my time and money. (Order Number: 5140777)

EXCESSO DE ATRASOS NAS EMBALAGENS QUE ERAM DE ATE 3 DIAS AGORA DIZEM QUE SAO DE NO MINIMO 7 DIAS UTEIS ATE 15 DIAS

I ordered several parcels that had limited delivery to one country. Very convenient and the employees always help in case of any questions.

Uso o sistema de redirecionamento há alguns anos e nunca tive problemas. Muito pelo contrário, tudo é sempre embalado certinho e chega dentro do prazo estimado.

Большое спасибо Бандерольке за доставленную посылку. Посылка приехала относительно вовремя, все содержимое было хорошо и надёжно упаковано. Благодарю.

I live in Brazil, and whenever I purchase products from the U.S., I use Qwintry’s services. However, I am very disappointed with this company because my products were received at Qwintry’s warehouse, I paid for packaging and shipping in early January 2025, and they still haven’t shipped my order (#621010-US). It has now been two months, and I have repeatedly contacted the support team, but the response is always the same: “We will check” or “An error occurred,” yet nothing gets resolved. I no longer know who to turn to in order to have my package shipped. This is a huge lack of respect for the customer. I am not asking for a favor—I paid for this service, and it is not being provided.

Uso o serviço há anos e nunca tive problemas! Sempre embalam com cuidado e chega em tempo recorde dos EUA pro Brasil!

I am extremely disappointed with this service. I ordered a package containing a Canon charging cable from the USA, initially specifying Russia as the delivery address. When the package arrived at their warehouse, they refused to ship it to Russia, citing it as a "sanctioned item." Charging cables are not on the list of sanctioned goods, but the service insisted that I either choose another delivery address or return the item to the seller. As a result, I had to opt for delivery to Moldova, which doubled the shipping cost. The item itself cost $140, and the shipping cost $70, whereas shipping to Russia would have been $35. The package was sent on October 24, 2024, via USPS, and I was provided with a tracking number. The last tracking update was on November 2 in Austria, and there has been no movement since then. It is now January 10, 2025, and I still haven’t received my package. I contacted Qwintry/Banderolka support (ticket #750629) and simultaneously filed a missing package request with USPS. Qwintry support refused to assist, instead directing me to check with the local post office. USPS closed my inquiry without providing any response. The Moldovan postal service officially confirmed that the package never entered the country and stated that it is the sender’s responsibility to initiate a search request, not the recipient’s. Qwintry/Banderolka refused to engage with the postal service or resolve the issue, effectively leaving me with no resolution. As a result, I lost $210 (the cost of the item and shipping) and wasted a significant amount of time on correspondence. I strongly discourage anyone from using this service. Total irresponsibility and lack of customer support.