QwintryReviews of qwintry.com

The package arrived on time, I received it within the expected timeframe, without any delays. I placed the order through the mobile application, and all the necessary functionality worked correctly. I didn’t encounter any issues during the process. I ordered jeans from the Levi’s website and happened to catch a very выгодную акцию, which was a nice bonus. Overall, I’m satisfied with the service. I plan to continue placing orders through this service, since, in my experience, other services don’t offer delivery to Bishkek in such a short time.

I am very satisfied with the Quintry service. This was my first experience of buying goods in the USA and delivering a parcel to Russia. Quintry service helped me to buy an item on eBay and deliver it safely. The package arrived safely. I am very satisfied. The support team was always in touch. My outgoing package is #670085. I got it at the pick-up point yesterday.

​I am an international customer from Brazil, and I am extremely disappointed with the Qwintry Go service. My package (ND707182307BR) has been stuck at the warehouse for 30 days without leaving the United States. ​According to Qwintry’s own internal tracking logs (Batch #0064_de_go), my 9.3kg package (high-value Enkei car wheels) remained completely static for 19 consecutive days (from March 11th to March 30th) with no processing whatsoever. ​It is clear that Qwintry is intentionally holding my property to fulfill their own shipping quotas and optimize their logistics costs at the expense of the customer's time. The promised 15–30 day delivery SLA (Service Level Agreement) has already expired, and the item hasn't even been manifested for a flight yet. ​To make matters worse, customer support has stopped responding to my inquiries. I have 75% of my wheel set sitting in my garage, but the 4th wheel—which contains the essential mounting hardware (hub rings and center caps)—is being held hostage by Qwintry's inefficient consolidation process. ​Warning to other customers: If you value your time and your property, avoid the "Go" consolidation service. They prioritize their profit margins over your delivery deadlines. ​UPDATE April 9th: The company replied acknowledging the failure with Batch #64 and the shipping partner. However, the tracking number remains inactive in the Brazilian Postal Service (Correios) system, meaning there is no physical proof that the item has arrived in the country. I am maintaining this 2-star review until the package is delivered and the promised compensation for the 30+ day delay is effectively fulfilled. Support remains slow on private channels.

I used Qwintry to order jeans because the models I need are either unavailable in my country or priced exorbitantly. It turns out to be cheaper to order this way, even with shipping costs included. I received the parcel at my chosen pickup point; it was packed in a bag. The shipment was tracked throughout its entire journey. Shipping was very fast. There are multiple payment options, which is convenient even if you don't have a card. Visa and Mastercard are accepted.

I requested the packaging of **parcel #661389-US** on **December 9th**, and since then there has been no progress or meaningful update from Qwintry. I understand that delays can happen, but the lack of communication and movement on this request has been disappointing. I have been waiting for several weeks without any clear information about when the parcel will be packed or shipped. I kindly ask Qwintry to **urgently proceed with the packaging and dispatch of this parcel**, or at least provide a clear and realistic update on the next steps. I hope this issue can be resolved promptly and that communication can improve going forward.

первый опыт общения с поддержкой нормальный. Буду надеяться, что когда посылка доедет до меня, также буду доволен

Great service, packaged well - secure and sturdy. My purchases all arrived in good condition. I have been a loyal customer to Qwintry for over the years and am happy to keep using their service in the foreseeable future.

I used Qwintry to consolidate and ship items purchased from eBay. When my package arrived, several items were damaged due to inadequate packaging and handling. I reported the issue with clear photos, but instead of addressing the damages, Qwintry dismissed my claims. Later, the company publicly replied to my Trustpilot review claiming I had complained about a weight discrepancy — something I never mentioned in any communication. They also disclosed details about the number of items and the purchase source, which was unnecessary and unprofessional. Their reply was misleading and avoided the central issue: the damaged goods. Update (August 2025): I escalated my case to the Better Business Bureau (BBB) in Delaware. The BBB contacted Qwintry twice, but the company did not respond at all. The complaint is now listed as “Unanswered” on Qwintry’s BBB profile, negatively impacting their rating. This pattern shows a lack of accountability and unwillingness to resolve valid customer concerns. Based on my experience, I advise caution when considering Qwintry’s services.